Hotel Puerto Azul Suite Hotel ****

August/2013 Someone from England thinks:

• Overall rating: 8.1
• Would you recommend it? Yes
• Positive: Relaxed atmosphere
• Negative: Poor wifi coverage
• I RECOMMEND it for... Families
• I recommend it especially AGAINST...
• Cleanliness: 7.5
• Location: 10
• Common facilities and services: 5
• Staff: 7.5
• Quietness: 7.5
• Room: 7.5
• Value for money: 7.5

August/2013 Someone from Staffordshire, UK thinks:

• Overall rating: 0.9
• Would you recommend it? No
• Positive: The relative closeness to Pine Walk. Some of the evening meals.
• Negative: The surly reception staff lacking any empathy and unwilling to compromise; The dreadful online booking process (which failed to recognise a child on the booking form); The price; The evening entertainment (far too many below-average amateur shows with little or no worthwhile content); The female entertainment staff; The truly dreadful tired old rooms in need of refurbishment (a useless, cheap kitchen taking up space and hanging off the wall, the almost broken refrigerator, chipped and old wooden furniture, dirty mattresses, awful pillows); The lack of useful kitchen facilities in the room (e.g. cutlery, glasses); The view from the balcony (mountain view? It was actually an industrial building obscuring a mountain); The misleading web-site; The additional charges for anything other than the room itself (safe, fridge); The fact the accommodation makes out that it's a 3-star hotel when it's still an aparthotel with tired old facilities left in situ that cannot be used; The overcooked food and empty buffet hot-plates; The near-constantly dirty plates, bowls and cutlery at breakfast and dinner; The cardboard towels; The morning 'race' to 'reserve' poolside space and sun-loungers; The same dirty plastic chairs (covered with sun-tan creams and oils) used during the evening without any cushions or other coverings (consequently ruining clean attire); The tired reception area. Need I go on...?
• I RECOMMEND it for...
• I recommend it especially AGAINST... Young travelers, Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Budget travelers, Business travelers, Healthy lifestyle
• Cleanliness: 5 The same dirty plastic chairs (covered with sun-tan creams and oils) used during the evening without any cushions or other coverings (consequently ruining clean attire); The near-constantly dirty plates, bowls and cutlery at breakfast and dinner.
• Location: 2.5 The view from 25% of the balconies (mountain view? It was actually an industrial building obscuring a mountain); The closeness to Pine Walk was useful, however.
• Common facilities and services: 2.5 The overcooked food and empty buffet hot-plates; The evening entertainment (far too many below-average amateur shows with little or no worthwhile content); The dreadful online booking process (which failed to recognise a child on the booking form); The cardboard towels; The morning 'race' to 'reserve' poolside space and sun-loungers; The tired reception area.
• Staff: 2.5 The surly reception staff lacking any empathy and unwilling to compromise; The female entertainment staff.
• Quietness: 5 No worse or better than anywhere else we've stayed.
• Room: Not rated The truly dreadful tired old rooms in need of refurbishment (a useless, cheap kitchen taking up space and hanging off the wall, the almost broken refrigerator, chipped and old wooden furniture, dirty mattresses, awful pillows); The lack of useful kitchen facilities in the room (e.g. cutlery, glasses);
• Value for money: Not rated The additional charges for anything other than the room itself (safe, fridge); The fact the accommodation makes out that it's a 3-star hotel when it's still an aparthotel (with tired old facilities left in situ that cannot be used); The misleading web-site which does NOT process bookings correctly.

August/2013 Someone from Exeter thinks:

• Overall rating: 8.2
• Would you recommend it? Yes
• Positive: The location
• Negative: The rush for sunbeds
• I RECOMMEND it for... Families
• I recommend it especially AGAINST... Older travelers, Business travelers
• Cleanliness: 10
• Location: 10
• Common facilities and services: 7.5
• Staff: 7.5
• Quietness: 5
• Room: 7.5
• Value for money: 7.5

August/2013 Someone from Coventry thinks:

• Overall rating: 7.9
• Would you recommend it? Yes
• Positive: Friendly and helpful staff. Great location. Spacious rooms. Nice pool. Good choice and quality of food.
• Negative: Very noisy evening entertainment, sometimes poor quality.
• I RECOMMEND it for... Families
• I recommend it especially AGAINST... Peace seekers
• Cleanliness: 10 Lots of staff cleaning and maintaining the hotel.
• Location: 10 Very close to the beach
• Common facilities and services: 5 Could do with a little updating. Disabled access is a problem for some bedrooms.
• Staff: 7.5 Reception, waitering and bar staff were friendly and helpful. Entertainment staff were awful.
• Quietness: Not rated Evening entertainment was unnecessary loud. I would suggest you pre request a quiet room.
• Room: 7.5 Needs a little updating, but spacious and clean. Tv with English channels, good aircon and a fridge.
• Value for money: 7.5

August/2013 Someone from Dublin thinks:

• Overall rating: 9.6
• Would you recommend it? Yes
• Positive: Location
• Negative:
• I RECOMMEND it for... Families
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10
• Quietness: 10
• Room: 10
• Value for money: 5

July/2013 Someone from Moscow thinks:

• Overall rating: 9.6
• Would you recommend it? Yes
• Positive: Location, staff, food
• Negative: No internet in the room
• I RECOMMEND it for... Young travelers, Couples, Travelers with a car
• I recommend it especially AGAINST... Business travelers
• Cleanliness: 10
• Location: 10
• Common facilities and services: 5
• Staff: 10
• Quietness: 5
• Room: 10
• Value for money: 10

July/2013 Someone from United Kingdom thinks:

• Overall rating: 8.3
• Would you recommend it? Yes
• Positive: Friendly staff and pool area
• Negative: People placing towels on sunbeds at midnight
• I RECOMMEND it for... Families, Modern style lovers
• I recommend it especially AGAINST... Luxury, Classic style lovers
• Cleanliness: 7.5 Good cleaning staff
• Location: 10 2 minutes to beach\plaza
• Common facilities and services: 7.5 Good kids playroom, TV room, nice large dining area with outside area
• Staff: 10 Especially Dom in reception and Merina(?), lady in dining area. Bar staff were good too and cleaning staff always friendly
• Quietness: 7.5 Only one night when nearby hotel had very late disco
• Room: 7.5 Adequate for family of three
• Value for money: 7.5 Not bad at all. My only gripe is that the food was a little bland. Would have been nice for some spicy options.

July/2013 Someone from England thinks:

• Overall rating: 10
• Would you recommend it? Yes
• Positive: The Staff
• Negative:
• I RECOMMEND it for... Families
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10
• Quietness: 10
• Room: 10
• Value for money: 10

May/2013 Someone from holland thinks:

• Overall rating: 9.3
• Would you recommend it? Yes
• Positive: room, food, pool
• Negative:
• I RECOMMEND it for... Older travelers, Couples, Travelers with a car
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 5
• Common facilities and services: 10
• Staff: 10
• Quietness: 5
• Room: 10
• Value for money: 10

May/2013 Someone from Germany thinks:

• Overall rating: 8.1
• Would you recommend it? Yes
• Positive: Big Rooms with balcony
• Negative: Getränke beim Abendessen mussten sofort bar bezahlt werden.
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 5
• Location: 7.5
• Common facilities and services: 7.5
• Staff: 7.5
• Quietness: 7.5
• Room: 7.5
• Value for money: 10