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Hotel Puerta de Burgos ****

Burgos,  Spain

Phone: +(34) 947241000 Fax: +(34) 947240707 E-mail:: hotel@puertadeburgos.es

Price: 56 - 130 € (Average)

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Rating by guests: 8.1 Based on 415 reviews

The hotel is located at the crossroads of the main roads into Burgos, in the new shopping and business district, a 12 minute walk from the historical quarter. Its location is ideal for those staying for business or pleasure. All of the rooms have a high level of comfort. It also has free ADSL for its guests.

Room Services
  • Rooms: 162
  • Telephone: in room and bathroom
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Climate control
  • Safe (free)
  • Internet connection (free): wireless
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
  • Tub or shower
Main facilities
  • Rooms: 162
  • Parking (fee): hotel owned
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Hot water
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
General services
  • Rooms: 162
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Room service: limited
  • Crib
  • Laundry service
  • Luggage check room
  • Luggage Storage
Hotel Puerta de Burgos
Vitoria, 69 (09006) - Burgos (Spain)

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Overall rating:  8.1 Based on the last 40 of 415 reviews

Would you recommend this hotel?

  • Yes: 77.5%
  • No: 12.5%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 8.5
  • Location: 8
  • Common facilities and services: 8
  • Staff: 8.1
  • Quietness: 8
  • Room: 7.7
  • Value for money: 8

August/2013 Someone from zaragoza thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: atención al cliente de todo el personal, muy amables.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2013 Someone from England thinks:

  • Overall rating: 2.7
  • Would you recommend it? No
  • Positive:
  • Negative: That your staff at reception seemed uninterested and slow, they were not at all welcoming.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5 could have been better, we had penthouse suite forr two nights, after first left sign on door at 9.30 am for room to be cleaned, we arrived back to room at 3.30pm, it still wsn't ready.
  • Location: 5
  • Common facilities and services: 2.5 there were no signs, descriptions of any of the hotel services in the room, no expaination of tarrifs for phone or room services.
  • Staff: 2.5 disinterested
  • Quietness: 2.5 constant noise from what seemed to be generators on the roof.
  • Room: 5 very tired looking
  • Value for money: 5 definately not four star!!
Stars it deserves 3

August/2013 Someone from FRANCE thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La chambre et la bouteille de bienvenue.
  • Negative: neant
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Handicapped, Budget travelers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

July/2013 Someone from nacido en Burgos. Vivo en Murcia. thinks:

  • Overall rating: 5.3
  • Would you recommend it? Yes
  • Positive: SU SITUACIÓN. LIMPIEZA.
  • Negative: CON MOTIVO DEL FALLECIMIENTO DE MI SUEGRA TUVIMOS QUE DEJAR EL HOTEL A LAS 14 Horas 2 noches antes DE LO PREVISTO, Y NO NOS REEMBOLSARON AL MENOS UNA DE LAS NOCHES NO UTILIZADAS. EL RECEPCIONISTA NOS DIJO QUE LAS CAUSAS DE FUERZA MAYOR NO RIGEN CUANDO ES UNA RESERVA PAGADA POR ANTICIPADO. LA VERDAD ES QUE QUEREMOS RECLAMAR QUE NOS ENTREGUEN UN VALE POR 2 NOCHES DE LAS CUATRO QUE NO DISFRUTAMOS PARA QUE MI PADRE LUIS CASTRILLO MARQUINA PUEDA DISFRUTAR EN AGOSTO Y JUNTO CON 4-5 NOCHES PODER PASAR UNA SEMANA ALLÍ. PORQUE NOSOTROS POR MOTIVOS LABORALES YA NO PODEMOS VOLVER HASTA EL AÑO QUE VIENE O MÁS. NO QUEREMOS DINERO. USTEDES NOS DAN UN VALE POR 2 NOCHES Y NOSOTROS LES GESTIONAMOS UNA RESERVA DE 7 DÍAS EN AGOSTO DE 2013 A NOMBRE DE MI PADRE.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 2.5 ERAN LAS FIESTAS, NORMAL QUE HUBIERA RUIDOS.
  • Room: 5
  • Value for money: 10
Stars it deserves 4

June/2013 Someone from Barcelona thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: zona tranquila pero cerca del centro.
  • Negative:
  • I RECOMMEND it for... Families, Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 3

June/2013 Someone from Barcelona ciudad thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: La habitación (vistas panorámicas, tranquilidad, decoración y las medidas de la cama) y la calidad del desayuno.
  • Negative: Al entrar el primer día el parket de la habitación no estaba limpio, pero los siguientes días si que realizaron la limpieza correctamente. También creo que falta un poco de mantenimiento como por ejemplo unas láminas del techo que estaban descolodas, el aire acondicionado que hace ruido cuando lleva un ratro funcionando, la mesita de noche descolocada que deja ver un hueco en la pared y la ventana más grande de las dos que al abrirla queda uno de los tensores medio suelto porque falta un tornillo de soporte (esto último hasta me parece un tanto peligroso por descuelgue de la ventana)
  • I RECOMMEND it for... Older travelers, Families, Couples, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Classic style lovers, Budget travelers
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

June/2013 Someone from Zaragoza thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive:
  • Negative: Sólo hay un bote de champú y gel para 2 personas.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

June/2013 Someone from Llodio (Álava) thinks:

  • Overall rating: 5.8
  • Would you recommend it? I don't know
  • Positive: Fácil aparcamiento en los alrededores. A 15 minutos a paso ligero estás en la zona de la Catedral, todo recto y llano.
  • Negative: El menú del restaurante. No soy muy exigente pero la verdad es que no tenía buen sabor. De hecho los de la mesa de al lado opinaban lo mismo. En el desayuno no tenían leche de soja. El televisor de la habitación es pequeño y antiguo.
  • I RECOMMEND it for... Travelers with a car
  • I recommend it especially AGAINST... Older travelers, Luxury, Modern style lovers
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5 Cogí una oferta de alojamiento y desayuno
Stars it deserves 3

June/2013 Someone from José M thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: LA SITUACION
  • Negative: Habitación algo pequeña
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5 Olor a humo en pasillo
  • Value for money: 5
Stars it deserves 4

June/2013 Someone from Suiza,familia con dos hijos 10 y 8 anhos thinks:

  • Overall rating: 5.2
  • Would you recommend it? I don't know
  • Positive: la entrada al hotel,la flexibilidad y atencion de su personal; su ubicaion es perfecta
  • Negative: el garage estaba en condiciones pauperrimas,daba una mala impresion del lugar ademas de humedad en bano y moho.
  • I RECOMMEND it for... Young travelers, Families, Budget travelers
  • I recommend it especially AGAINST... Older travelers, Luxury, Classic style lovers, Healthy lifestyle
  • Cleanliness: 2.5
  • Location: 7.5
  • Common facilities and services: 2.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5 tamano genial al iugal que el banho,mucho espacio donde poner tus cosas
  • Value for money: 5
Stars it deserves 2
Hotel Puerta de Burgos Vitoria, 69 Burgos 09006 Spain
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