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Hotel Icon Embassy ****

Madrid,  Spain

Phone: +34 91 431 30 60 E-mail:: helloembassy@iconhotels.com

Price: 50 - 999 € (Average)

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Rating by guests: 7.9 Based on 20 reviews

UNIQUE HOTEL IN CALLE SERRANO with laptop computer and Internet connection (ADSL/ RDSI or Wi-Fi) free of charge in all its rooms!!!!! The Petit Palace Embassy is located inside a completely renovated emblematic 19th Century building. Furthermore, our guests may hire bicycles free of charge to enjoy pleasant rides around the city or in the famous Retiro Park which is very close to the hotel. Special discounts for Art Triangle tickets, with one ticket you can enjoy the three most important museums of Madrid (Reina Sofía, Thyssen y Prado museums).

Room Services
  • Rooms: 77
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection: wireless
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
  • Fax: upon request
  • Iron
  • Bath robe
  • Computer with Internet
Main facilities
  • Rooms: 77
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection
  • Television
  • Central heating
  • Hot water
  • Fire escape
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 77
  • Non-smoking rooms
  • Extra bed
  • Dogs accepted
  • Room service: limited
  • Crib
  • Laundry service
  • Luggage check room
  • Computer with Internet
Hotel Icon Embassy
Serrano, 46 (28001) - Madrid (Spain)

Access:

 

Overall rating:  7.9 Based on the last 20 of 20 reviews

Would you recommend this hotel?

  • Yes: 75%
  • No: 5%
  • I don't know: 20%

Rating by subject

  • Cleanliness: 8.6
  • Location: 9.3
  • Common facilities and services: 6
  • Staff: 7.9
  • Quietness: 8.1
  • Room: 7.5
  • Value for money: 7.5

June/2011 Someone from Italy thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: The room
  • Negative: I couldnt have nothing to eat at 11 pm
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Classic style lovers
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

December/2010 Someone from caceres thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: situacion.funcionalidad
  • Negative: no hicieron la habitacion aunque inmediatamente nos cambiaron a otras
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

December/2010 Someone from Seattle, Washington thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Location, beautiful high-tech room with free wi-fi and fabulous massage shower stall!!! Staff was also very courteous and helpful.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Luxury, Classic style lovers
  • Cleanliness: 10
  • Location: 10 Easily within walking distance or close metro stop to everything in Madrid.
  • Common facilities and services: 5 Limited.
  • Staff: 10 Every staff person was friendly, courteous and very helpful and responsive.
  • Quietness: 10 Fortunately, my room was away from the main street and was very quiet at all times.
  • Room: 7.5 Great room, only carpet could have been thicker. It felt like a basement, cement floor covered with indoor/outdoor carpet when walking on it.
  • Value for money: 10
Stars it deserves 4

December/2010 Someone from Alicante y Suecia thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: el hotel en general, las habitaciones, el trato y el restaurante de abajo.
  • Negative: nada
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

December/2010 Someone from Lisbon thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: Everything went very well. Staff was friendly and helpful. Excellent breakfast and extremely good location!
  • Negative: Not easy to find something I disliked...
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 10
Stars it deserves 3

November/2010 Someone from mari carmen thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Luxury
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5 No response given
  • Location: 10 No response given
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

October/2010 Someone from opciones thinks:

  • Overall rating: 6.3
  • Would you recommend it? Yes
  • Positive: Interiorismo. Situación. Estado de conservación
  • Negative: Puerta de entrada desde la calle cerrada. El timbre está ESCONDIDO a conciencia.Actitud del personal de recepción poco cortés. Personal insuficiente. Ducha con regulación del caudal y temperatura absurdamente complicada. Parece que en este hotel tienen como misión complicar las cosas al cliente y desde luego que se esfuerzan en conseguirlo. Una pena.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

September/2010 Someone from leon thinks:

  • Overall rating: 5.4
  • Would you recommend it? I don't know
  • Positive: la situación
  • Negative: lo deteriorado que estaba el baño
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST... Luxury, Budget travelers, Travelers with a car
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5 El tema del coche es un lio.
  • Staff: 5
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 2

September/2010 Someone from santander thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: the bedroom
  • Negative: recepcionist
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Modern style lovers, Handicapped, Budget travelers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2010 Someone from Albacete thinks:

  • Overall rating: 6
  • Would you recommend it? I don't know
  • Positive: Comodidad cama / Notebook + Internet / Superficie habitación
  • Negative: Distribución corredores de acceso a habitaciones / Acabados es los cambios de material de los revestimientos de la habitación
  • I RECOMMEND it for... Couples, Modern style lovers
  • I recommend it especially AGAINST... Older travelers, Luxury, Classic style lovers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
Hotel Icon Embassy Serrano, 46 Madrid 28001 Spain
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