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Hotel Petit Palace Arana ***

Bilbao,  Spain

Phone: +(34) 944156411 Fax: +(34) 944161205 E-mail:: info@petitpalacearana.com

Price: 55 - 795 € (Average)

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Rating by guests: 8.2 Based on 567 reviews

Winner of the 2002-2004 Renovation Prize! This historic building was totally renovated in 2002 and is located in the entrance to the old city, very close to the most important tourist attractions. This charming hotel offers, in addition to the standard facilities, free high-speed Internet access as well as hydro-massage in all rooms. This is the best area of Bilbao with metro, tram and bus links near the hotel. The highest quality, top location and best prices on the market.

Room Services
  • Rooms: 64
  • Telephone: in room
  • Television: international channels
  • Minibar (fee)
  • Climate control
  • Safe (free)
  • Internet connection (free): wireless
  • Towel changing: daily
  • Bed linen changing: daily
  • Tub or shower
  • Computer with Internet: upon request
Main facilities
  • Rooms: 64
  • Parking (fee): nearby public
  • Convention hall
  • Elevator
  • Internet connection (free): Ethernet (RJ45)
  • Television
  • Sauna
  • Lounge
  • Hot water
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
General services
  • Rooms: 64
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Dogs accepted
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Computer with Internet
  • Online reservations
  • Battery recharger for mobile phone
Hotel Petit Palace Arana
Bidebarrieta, 2 (Frente al Teatro Arriaga y Plaza Arenal) (48005) - Bilbao (Spain)

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Overall rating:  8.2 Based on the last 40 of 567 reviews

Would you recommend this hotel?

  • Yes: 75%
  • No: 17.5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 7.8
  • Location: 10
  • Common facilities and services: 6.6
  • Staff: 8.7
  • Quietness: 6.5
  • Room: 6.7
  • Value for money: 7

May/2008 Someone from california thinks:

  • Overall rating: 5.9
  • Would you recommend it? I don't know
  • Positive: location, view
  • Negative: beds, having to physically go downstairs to get the wi-fi code every day.
  • I RECOMMEND it for... Modern style lovers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Couples, Luxury, Handicapped, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 7.5
  • Room: 5 We got two beds pushed together with individual sheet sets, so we could not share a bed. Beds VERY uncomfortable.
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Sorry about this. We have a three days internet tiket ¿? maximum. WIFI internet is free."

May/2008 Someone from London thinks:

  • Overall rating: 9.5
  • Would you recommend it? Yes
  • Positive: Location
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Classic style lovers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 5

April/2008 Someone from Norway thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: Location and style
  • Negative: A little few staff at check-out and luggage storing
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Modern style lovers, Budget travelers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Sometimes charming historical buildings don´t allow bigger or higher areas. Usually it is enough. Sorry if it was an inconvenience for you."

April/2008 Someone from Sweden thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: The location and cleanliness
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury, Peace seekers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 2.5
  • Room: 10
  • Value for money: 10
Stars it deserves 5

April/2008 Someone from France thinks:

  • Overall rating: 5.7
  • Would you recommend it? I don't know
  • Positive: the central location
  • Negative: the "gadgets" that are no more than "gadgets" because they don%27t work properly -- only serve to hike the price up
  • I RECOMMEND it for... Older travelers, Business travelers
  • I recommend it especially AGAINST... Young travelers, Luxury, Peace seekers, Handicapped, Budget travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 5 TV didn%27t work properly, problem with shower, advertising gives the impression there is a gym -- there is not, only a exercise bike in the room that doesn%27t work
Stars it deserves 3
  • The hotel's reply:

    "Sorry if the gadgets did not work properly. It is not usual at all. They are very important to us cause they are our identity signals."

April/2008 Someone from Japan thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: フロントの方がとても親切だった。
  • Negative:
  • I RECOMMEND it for... Young travelers, Modern style lovers
  • I recommend it especially AGAINST... Luxury, Classic style lovers
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 5

April/2008 Someone from Barcelona thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: Que entras y es acogedor. Diseño
  • Negative: El lavabo con puerta de vidrio
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

April/2008 Someone from Madrid thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: El personal y el desayuno- buffet.
  • Negative: El cerramiento del baño en las habitaciones.
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Luxury, Classic style lovers, Budget travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dicho cerramiento ha sido modificado. Gracias por su sugerencia."

March/2008 Someone from barcelona thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Peace seekers, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

March/2008 Someone from United States thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: The area in Bilbao...and the Staff
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Families, Couples, Classic style lovers, Modern style lovers, Business travelers, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 5
Hotel Petit Palace Arana Bidebarrieta, 2 (Frente al Teatro Arriaga y Plaza Arenal) Bilbao 48005 Spain
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