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Hotel Petit Palace Arana ***

Bilbao,  Spain

Phone: +(34) 944156411 Fax: +(34) 944161205 E-mail:: info@petitpalacearana.com

Price: 55 - 795 € (Average)

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Rating by guests: 8.2 Based on 567 reviews

Winner of the 2002-2004 Renovation Prize! This historic building was totally renovated in 2002 and is located in the entrance to the old city, very close to the most important tourist attractions. This charming hotel offers, in addition to the standard facilities, free high-speed Internet access as well as hydro-massage in all rooms. This is the best area of Bilbao with metro, tram and bus links near the hotel. The highest quality, top location and best prices on the market.

Room Services
  • Rooms: 64
  • Telephone: in room
  • Television: international channels
  • Minibar (fee)
  • Climate control
  • Safe (free)
  • Internet connection (free): wireless
  • Towel changing: daily
  • Bed linen changing: daily
  • Tub or shower
  • Computer with Internet: upon request
Main facilities
  • Rooms: 64
  • Parking (fee): nearby public
  • Convention hall
  • Elevator
  • Internet connection (free): Ethernet (RJ45)
  • Television
  • Sauna
  • Lounge
  • Hot water
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
General services
  • Rooms: 64
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Dogs accepted
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Computer with Internet
  • Online reservations
  • Battery recharger for mobile phone
Hotel Petit Palace Arana
Bidebarrieta, 2 (Frente al Teatro Arriaga y Plaza Arenal) (48005) - Bilbao (Spain)

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Overall rating:  8.2 Based on the last 40 of 567 reviews

Would you recommend this hotel?

  • Yes: 75%
  • No: 17.5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 7.8
  • Location: 10
  • Common facilities and services: 6.6
  • Staff: 8.7
  • Quietness: 6.5
  • Room: 6.7
  • Value for money: 7

November/2010 Someone from Ireland thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: It is very well located. And the hotel had a charm about it. I also thought the free wifi was great in the hotel. The staff were very helpful.
  • Negative: Blankets instead of a duvet. But that is a personal choice, I don't like blankets I would rather a duvet.
  • I RECOMMEND it for... Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

November/2010 Someone from Santander thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: La situación (tan céntrico) y el trato recibido por el personal. El desayuno estupendo también.
  • Negative: Excesivo calor en la habitación (era 13 de noviembre y tuvimos que poner el aire acondicionado!)
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST... Older travelers, Families, Peace seekers, Handicapped
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 4

October/2010 Someone from Oviedo thinks:

  • Overall rating: 3.3
  • Would you recommend it? No
  • Positive: El emplazamiento en el centro de Bilbao, cerca del Casco Viejo, centro comercial, transportes, etc...
  • Negative: El fuerte olor a alcantarilla en toda la habitación debido a una fuga en el inodoro que perdía agua en la base de la taza, formándose un charco en el suelo alrededor del mismo. La limpieza de los suelos y el cuidado del mobiliario no eran muy esmerados que digamos.
  • I RECOMMEND it for... Young travelers, Couples, Peace seekers
  • I recommend it especially AGAINST... Families, Luxury, Business travelers, Travelers with a car
  • Cleanliness: 2.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 3

October/2010 Someone from Madrid thinks:

  • Overall rating: 3.8
  • Would you recommend it? No
  • Positive: Es céntrico
  • Negative: Mi habitación (502) daba a patio interior con bastante ruido por las máquinas instaladas en el patio.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Peace seekers, Budget travelers
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: Not rated Patio interior muy ruidoso por las máquinas instaladas. No posible aislarse del ruido al no haber segunda ventana ni persiana.
  • Room: 2.5 Habitación y baño pequeño. Vistas nulas, a patio interior pequeño y ruidoso.
  • Value for money: 2.5 Excesivo dinero para una habitación pequeña, ruidosa y sin vistas. Sólo valorable el buen emplazamiento al ser muy céntrico.
Stars it deserves 3

October/2010 Someone from valencia thinks:

  • Overall rating: 5.2
  • Would you recommend it? I don't know
  • Positive: la amplitud de la habitación, amabilidad del personal, la situación
  • Negative: falta de mantenimiento en mibiliario de habitación, ducha e inodoro. Que en el salón del desayuno hayan puesto un lugar de juegos de niños, lo que hace que se pierda totalmente el buen momento por el ruido, creo que no es nada adecuado porque el comedor no es un lugar para jugar sino tomar el café tranquilamente(oí quejarse a otras personas que buscaban el lugar mas alejado, creo que esto me haría dudar en volver
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST... Older travelers, Families, Luxury, Peace seekers, Business travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5 a excepcion del comedor de desayuno por el lugar de juegos de niños
  • Room: 7.5 a excepción del deterioro del mobiliario, el inodoro se salia y la ducha tiene los azulejos deteriorados
  • Value for money: 7.5
Stars it deserves 3

October/2010 Someone from Bilbao thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10 Falta para la accesibilidad, por ejemplo adaptación luz para personas sordas (llamadas, emergencia,...)
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

October/2010 Someone from Italy thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: location and hotel style, internet wifi
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

October/2010 Someone from Barcelona thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Situación, precio, tamaño habitación, diseño
  • Negative: Ruido a partir de las 7:00 (suelos de madera antiguos)
  • I RECOMMEND it for... Young travelers, Older travelers, Families
  • I recommend it especially AGAINST... Luxury, Peace seekers, Handicapped
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 2.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

October/2010 Someone from Beasain thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: Situacion
  • Negative: El teclado de recepcion
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

October/2010 Someone from Leon thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: La comodidad de la habitación y el trato de recepción
  • Negative: Nada en especial. Tal vez estuve poco tiempo para encontrarlo
  • I RECOMMEND it for... Families, Couples, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4
Hotel Petit Palace Arana Bidebarrieta, 2 (Frente al Teatro Arriaga y Plaza Arenal) Bilbao 48005 Spain
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