HotelSearch.com Home

Hotel Parma **

Donostia-San Sebastian,  Spain

Phone: +(34) 943428893 Fax: +(34) 943424082 E-mail:: hotelparma@hotelparma.com

Price: 60 - 220 € (Average)

See more photos

Add your hotel photo

Rating by guests: 9.2 Based on 270 reviews

Having a modern design this hotel in the touristic zone, this pretty environment guarantees that you will never forget us. All rooms include services like wi-fi, television, heating and air-conditioning and full bathroom. High quality in all of its features without being excessively luxurious. At the end of your journey you can relax and enjoy from its common zones, it has a car park, it has an excellent restaurant service, don´t worry for the reception schedules, because reception will be available for you 24 hours and we have function rooms for conventions and events available. At your feet you will discover a city full of life and scattered, lively beings. At the end of a day full of emotions, enjoy a good rest.

Room Services
  • Rooms: 27
  • Telephone
  • Television: pay channels
Main facilities
  • Rooms: 27
  • Central heating
General services
  • Rooms: 27
  • Information not available
Hotel Parma
Paseo Salamanca, 10 (20003) - Donostia-San Sebastian (Spain)

Access:

 

Overall rating:  9.2 Based on the last 40 of 270 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 2.5%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 9.3
  • Location: 10
  • Common facilities and services: 7.4
  • Staff: 10
  • Quietness: 8.5
  • Room: 8.4
  • Value for money: 9.5

August/2017 Someone from New Jersey thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: VERY small room
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Budget travelers
  • I recommend it especially AGAINST... Luxury, Peace seekers, Classic style lovers, Modern style lovers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 2.5 Only the size was the issue
  • Value for money: 7.5
Stars it deserves 2
  • The hotel's reply:

    "Dear guest, Thank you very much for taking some time to share your experience. Please. let us explain that rooms sizes are according to the law for 2 stars hotels in our area. Depending on the kind of hotel (this is a small family running hotel) rooms could be bigger. We thank you for your good review of our hotel. Kind regards, Iñaki Azurza. Hotel Manager. "

July/2017 Someone from California, USA thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: The people who work at Hotel Parma are helpful and attentive.
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 Next to but not inside the old section of town. Wonderful location!
  • Common facilities and services: 5
  • Staff: 10 This hotel excels in this category.
  • Quietness: 5 You are near a busy section of town, so it's a trade off. It's much quieter than if you were inside the old town, but close by.
  • Room: 5 We had an inner room with no view. It was described as having an "inner corridor" but it looked out into an air shaft, not really a place where people hang out. It you get a room with a view, I think that would be preferable.
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Dear guest, Thank you so much for such a positive and elaborated review. Hotel Parma staff try to do our best and it seems that we did a good job with you. Once again, thank you for taking some time to share your experience. Kind regards, Iñaki Azurza. Hotel Manager."

June/2017 Someone from Colorado thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: The exceptional helpfulness of the staff and making us feel welcome both at the hotel but also in the city.
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10 Absolutely exceptional staff.
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Dear guest, Thank you so much for such a nice and positive review. We really appreciate you have taken some time to share your experience and to know that you enjoyed your stay in our hotel. As you mention, the staff in the hotel try to do our best to make our guests' stay unique and unforgettable, and it looks like we made it right with you. Kind regards, Iñaki Azurza. Hotel Manager."

June/2017 Someone from San Francisco,California thinks:

  • Overall rating: 7.6
  • Would you recommend it? Yes
  • Positive: They have a bidet! Kind staff. The location is excellent.
  • Negative: Feeling springs in the bed - hopefully they will get new beds where needed
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 10 Ocean view was very nice
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Dear guest, Thank you so much for your kind words. We really appreciate you have taken some time to share your experience and to know that you enjoyed your stay in our beautiful city, and of course in our hotel as well. As you mention, location is our greatest strength, which makes the stay in San Sebastian comfortable and easy. The staff in our hotel try to do our best to offer a good service and it seems that we made it right with you. Kind regards, Iñaki Azurza. Hotel Manager."

June/2017 Someone from Connecticut, USA thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Location
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 Excellent location for the old town, where much of the restaurants and nightlife are.
  • Common facilities and services: 7.5 Parking is off-site, but just a short walk. Staff provided excellent directions to the parking garage. The price of parking was reasonable at 16.5 EUR. We paid 26 per night in Bilbao. We did not purchase the breakfast but it looked ok for the price.
  • Staff: 10 Very helpful for any questions we had. Spoke very good English.
  • Quietness: 2.5 Rooms are only one level up from the street, but there is very little traffic at night; street noise was not a problem. Most of the noise we experienced came from the apartments above.
  • Room: 7.5 The physical aspects of the hotel are basic, not particularly attractive in style, and a bit worn. Functionally good. One will need to carry luggage up one flight of stairs.
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Dear guest, Thank you so much for such a nice and elaborated review. It is really nice to know that you enjoyed your stay in San Sebastian, and in our hotel as well. If you return to our beautiful city it will be our pleasure to welcome you back. Kind regards, Iñaki Azurza. Hotel Manager."

June/2017 Someone from England thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Good service.Clean room.
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Dear guest, Thank you very much for your review. Pleased to know that you enjoyed your stay in our hotel. Kind regards, Iñaki Azurza. Hotel Manager."

June/2017 Someone from Barcelona thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: el trato amable
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Estimado huésped, Es realmente gratificante comprobar que nuestros clientes disfrutan su estancia en esta maravillosa ciudad, así como en nuestro hotel. Efectivamente, el equipo del Hotel Parma junto con la ubicación del hotel, son nuestras mayores fortalezas. Muchas gracias por su opinión tan positiva. Estaremos encantados de recibirles en futuras ocasiones. Atentamente, Iñaki Azurza. Director. "

June/2017 Someone from Washington State USA thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: The hotel location and room view.
  • Negative: No elevator
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, Thank you very much for such a good review. It is really nice to know that you enjoyed your stay in our hotel. As you mention, our location is our strength, which makes the stay in town really comfortable. In some months time, in 2018, our plan is to close the hotel for about 4 months to renew it and finally we will have elevator, so we will be able to offer our guests a better service. Kind regards, Iñaki Azurza. Hotel Manager. "

June/2017 Someone from Canada thinks:

  • Overall rating: 6.8
  • Would you recommend it? Yes
  • Positive: Eider, Pedro and another lady with short hair were awesome!
  • Negative: Not being able to accommodate a room with better view
  • I RECOMMEND it for... Young travelers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Dear guest, Thank you so much for your special mention to our staff. All of us in the hotel try to give the best service. We try to do our best. Thank you once again. Kind regards, Iñaki Azurza. Hotel Manager. "

June/2017 Someone from California thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: The helpfulness of the manager and staff; the location
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Dear guest, Thank you so much for such a nice and positive review. Hotel Parma staff try to do our best and it seems that we did a good job with you. Once again, thank you for taking some time to share your experience. It will be our pleasure to welcome you next time you visit this beautiful city. Kind regards, Iñaki Azurza. Hotel Manager."

Online reservation
Nights
Hotel Parma Paseo Salamanca, 10 Donostia-San Sebastian 20003 Spain
92%