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Hotel Nixe Palace *****

Palma,  Spain

Phone: +(34) 971700888 Fax: +(34) 971403171 E-mail:: recepcionnixe@h-santos.es

Price: 95 - 180 € (Average)

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Rating by guests: 8.8 Based on 259 reviews

The Nixe Palace is one of the most emblematic hotels in Palma de Majorca. It is ideal for both guests on vacation because of its views of the sea, peacefulness, beaches and pools, as well as for guests staying on business because of its well connected location, meeting halls and proximity to the city center.

Room Services
  • Rooms: 133
  • Telephone: in room and bathroom
  • Television: pay channels
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection: wireless
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
  • Fax: upon request
  • Bath robe
  • Music channels
Main facilities
  • Rooms: 133
  • Parking (fee): hotel owned
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection: wireless
  • Garden
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Library
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Rooms/Facilities for Disabled Guests
  • Heated swimming pool
  • Steam room
  • Swimming pool for children
  • Barbecue
General services
  • Rooms: 133
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Room service
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Computer with Internet
  • Online reservations
  • Battery recharger for mobile phone
  • Private security
  • Car Rental
Hotel Nixe Palace
Avenida Joan Miró, 269 (07015) - Palma (Spain)

Access:

 

Overall rating:  8.8 Based on the last 40 of 259 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 7.5%
  • I don't know: 0.0%

Rating by subject

  • Cleanliness: 9.1
  • Location: 8.9
  • Common facilities and services: 8.1
  • Staff: 8.8
  • Quietness: 8.8
  • Room: 8.1
  • Value for money: 7.6

February/2014 Someone from sweden thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: The service,our room
  • Negative: The breakfast.
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Dear Guest, First of all thank you very much for reservation in the Nixe Palace for your stay in Palma de Majorca. I would like to thank you for your kind words about the Nixe Palace. It is nice to see that you enjoyed your stay with us and that you made your feelings known on our web. We always strive to uphold the highest standards of service and quality. By making your comments known we can be sure to maintain the high level and also know where we can improve. We sincerely hope to welcome you back in the near future. Kind Regards, Maite Pérez 2nd Front Desk Manager"

January/2014 Someone from Marratxí thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: SPA I EL MASAJE RELAJANTE
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 4
  • The hotel's reply:

    "Estimado Cliente, En primer lugar quisiéramos agradecerle su interés en nuestro hotel y su estancia con nosotros. Le agradecemos mucho sus comentarios positivos sobre nuestro Nixe Herbal Spa y el masaje realizado. Nos alegra escuchar que ha disfrutado de una agradable estancia con nosotros. Esperamos poder volver a darle la bienvenida en otra ocasión en el Hotel Nixe Palace. Muchas gracias, Un saludo, MAITE PEREZ 2ª JEFA DE RECEPCIÓN "

January/2014 Someone from Düsseldorf Germany thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Die Lage am Strand, den Luxus des Hotels
  • Negative: das langsame und unzuverlässige Internet!!
  • I RECOMMEND it for... Couples, Luxury, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 5
  • The hotel's reply:

    "Sehr geehrter Gast, Zunächst einmal möchte ich mich bedanke, dass Sie sich für Ihr Ziel in Palma de Mallorca für das Hotel Nixe Palace entschieden haben und auch dafür, dass Sie sich Zeit genommen haben, um Ihre Kommentare auf Hoteles Santos zu schreiben. Wir schätzen sehr die Meinungen unsere Gäste und versuchen, einen hohen Standard an Qualität und Service zu erhalten. Wir freuen uns sehr, dass Sie wieder Ihren Aufenthalt im Hotel genossen haben. Wir freuen uns immer über jede Art von Kommentaren, so dass wir erfahren was unsere Gäste wünschen um ein unvergessliches Erlebnis hier im Hotel zu erleben. Wir hoffen sehr Sie wieder im Nixe Palace begrüssen zu dürfen. Mit freundlichen Grüßen "

January/2014 Someone from geneve thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: emplacement,comfort,nourriture,service
  • Negative: Wi fi catastrophique,bruit des restaurants ressenti dans les chambres 4,6,7étages
  • I RECOMMEND it for... Luxury
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 5
  • The hotel's reply:

    "Dear Guest, First of all thank you very much for reservation in the Nixe Palace for your stay in Palma de Majorca. I would like to thank you for your kind words about the Nixe Palace. It is nice to see that you enjoyed your stay with us and that you made your feelings known on our web. We always strive to uphold the highest standards of service and quality. By making your comments known we can be sure to maintain the high level and also know where we can improve. We sincerely hope to welcome you back in the near future. Kind Regards, "

December/2013 Someone from France thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: la vue sur mer
  • Negative:
  • I RECOMMEND it for... Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, First of all let me thank you for choosing Hotel Nixe Palace as your destination in Palma de Mallorca during your stay and also for taking the time to post your comments on our web. We always value our guests opinions and try to maintain a high standard of quality and service. Wonderful to see that you enjoyed again the hotel. We always welcome any type of comment so that we can always be on the look out what our clients need for a unforgettable experience here at the hotel. We sincerely hope to welcome you back on the Nixe Palace. Best regards, "

December/2013 Someone from Zürich thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Sehr hilfsbereite Mitarbeiter im Restaurant und an der Reception
  • Negative: etwas langsamer Service in der Lobbybar
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Alle Hotelbereiche, auch der im Winter nicht geöffnete Pool, sind immer sehr sauber und gepflegt
  • Location: 10 super gelegen, Palma und der Flughafen sind per Taxi bequem und schnell erreichbar, wer einen 40min Fussmarsch nicht scheut, kann dem Hafen entlang nach Palma laufen.
  • Common facilities and services: 10
  • Staff: 7.5 Sehr freundliches und hilfsbereites Personal. Der einzige Kritikpunkt ist die mangelnde Effizienz des Personals in der Lobbybar.
  • Quietness: 10
  • Room: 10 Traumhafte Zimmer z. T. mit Meersicht.
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Sehr geehrter Gast, Zunächst einmal vielen Dank für Ihre Reservierung für Ihren Aufenthalt in Palma de Mallorca im Nixe Palace. Ich möchte Ihnen für Ihre freundlichen Worte über das Nixe Palace bedanken. Es ist schön zu sehen, dass Sie Ihren Aufenthalt bei uns genossen haben und dass Sie Ihre Erfahrungen auf Hoteles Santos bekannt gegeben haben. Wir sind stets bemüht, die höchsten Standards an Service und Qualität zu wahren. Indem Sie Ihre Kommentare bekannt geben, können wir sicher sein, das hohe Niveau zu halten und auch wissen, wo wir uns verbessern können. Wir hoffen, Sie dürfen Sie in nahe Zukunft wieder zu begrüßen. Mit freundlichen Grüßen, "

December/2013 Someone from London thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: The view
  • Negative: No facility in the room to make my own tea
  • I RECOMMEND it for... Older travelers, Luxury, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Guest, First of all thank you very much for reservation in the Nixe Palace for your stay in Palma de Majorca. I would like to thank you for your kind words about the Nixe Palace. It is nice to see that you enjoyed your stay with us and that you made your feelings known in our web page. We always strive to uphold the highest standards of service and quality. By making your comments known we can be sure to maintain the high level and also know where we can improve. We sincerely hope to welcome you back in the near future. Kind Regards ""

December/2013 Someone from Hong Kong thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: The services of the staff
  • Negative: The facilities in the gym
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear Guest, First of all thank you very much for reservation in the Nixe Palace for your stay in Palma de Majorca. I would like to thank you for your kind words about the Nixe Palace. It is nice to see that you enjoyed your stay with us and that you made your feelings known in our web page. We always strive to uphold the highest standards of service and quality. By making your comments known we can be sure to maintain the high level and also know where we can improve. We sincerely hope to welcome you back in the near future. Kind Regards " "

December/2013 Someone from germany, hamburg thinks:

  • Overall rating: 1.1
  • Would you recommend it? No
  • Positive:
  • Negative: The old bathroom, unheated with a very small shower in a small bathtube. The disco till 4 in the morning, without any "sorry about this" from the hotel
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: 2.5
  • Value for money: Not rated
Stars it deserves 2
  • The hotel's reply:

    "First of all thank you very much for having chosen Hotel Nixe palace again for your stay in Palma de Major as well thank you for taking your time in writing on Tripadvisor. I appreciate your nice comments about the hotel but we are very sorry to see that we have not coming up in your expectation about the bathroom quality. Inform you that we take note about all your comments in order to improve. We do have an international reputation for excellence and I can assure you our levels of service are very often of a very high standard. I am confident that the next visit , we will display this, and should choose to return to our property, I shall personally be pleased to ensure our utmost attention. Your sincerely, "

December/2013 Someone from Essex, United Kingdom thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Spa
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Peace seekers, Modern style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Spotless.
  • Location: 10 Near many bars & restaurant. 20 mins walk away from Palma central. On a gorgeous beach.
  • Common facilities and services: 10 Excellent facilities. Spa, free internet, bar etc.
  • Staff: 10 Very welcoming and helpful.
  • Quietness: 10 Didn't hear a sound.
  • Room: 10 Clean, complimentary slippers & ammentaties. Mini bar
  • Value for money: 10 Fantastic value for 5* room, spa & breakfast (124 euros)
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, First of all let me thank you for choosing Hotel Nixe Palace as your destination in Palma de Mallorca during your stay and also for taking the time to post your comments in our web page. We always value our guests opinions and try to maintain a high standard of quality and service. Wonderful to see that you enjoyed again the hotel. We always welcome any type of comment so that we can always be on the look out what our clients need for a unforgettable experience here at the hotel. We sincerely hope to welcome you back on the Nixe Palace. Best regards, "

Online reservation
Nights
Hotel Nixe Palace Avenida Joan Miró, 269 Palma 07015 Spain
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