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Hotel María Elena Palace ****

Madrid,  Spain

Phone: +(34) 913604930 Fax: +(34) 913604789 E-mail:: info@hotelmariaelenapalace.es

Price: 70 - 185 € (Average)

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Rating by guests: 8.4 Based on 766 reviews

Located in the very centre of Madrid, only 50 m from the Puerta del Sol. With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel. The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people. The hotel also has a bar, restaurant, room service, social lounge...

Room Services
  • Rooms: 83
  • Telephone
  • Television
Main facilities
  • Rooms: 83
  • Elevator
  • Central heating
General services
  • Rooms: 83
  • Information not available
Hotel María Elena Palace
C/ Aduana, 19 (28013) - Madrid (Spain)

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Overall rating:  8.4 Based on the last 40 of 766 reviews

Would you recommend this hotel?

  • Yes: 77.5%
  • No: 10%
  • I don't know: 12.5%

Rating by subject

  • Cleanliness: 8.9
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 8.8
  • Quietness: 8.1
  • Room: 7.3
  • Value for money: 8.1

August/2014 Someone from SANTIAGO DE COMPOSTELA thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: la habitación
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

August/2014 Someone from ASTURIAS thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: LA SITUACIÓN DEL HOTEL
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Peace seekers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

August/2014 Someone from Palermo thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: Friendly of receptionist
  • Negative: I prefer one channel italian tv
  • I RECOMMEND it for... Families, Couples, Modern style lovers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 10
Stars it deserves 3

August/2014 Someone from Alicante thinks:

  • Overall rating: 5.3
  • Would you recommend it? I don't know
  • Positive: El recibidor del hotel
  • Negative: Nuestra habitación estaba junto a una zona tapada con varias puertas super-puestas por donde se escuchaba ruido por la mañana. Además salimos del hotel por la mañana con la intención de volver en poco tiempo y pusimos el cartelito de no molestar y cuando volvimos, sobre las 11.30/12:00 habían quitado el cartel, habían entrado y arreglado la habitación
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

August/2014 Someone from BALEARES thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: LA UBICACIÓN Y EL TRATO DE TODO EL PERSONAL
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury, Handicapped, Budget travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2014 Someone from Australia thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: Exterior
  • I RECOMMEND it for... Older travelers, Couples
  • I recommend it especially AGAINST... Handicapped, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 5
  • Value for money: 10
Stars it deserves 4

July/2014 Someone from Lleida thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: la ubicacions, los detalles (botella de cava, a parte de lo que encuentras en el baño de la major parte de los hotes, habia tiritas, hilo i aguja, lima de uñas), el personal muy amable y servicial, el hecho de que si almorzamos en el hotel el último dia podiamos disponer de la habitación asta la 18.00h, un menú de 19€ delicioso, el café del desayuno era de verdad no café de puxero, el resto del desayuno correcto, sin ser nada del hotro mundo.
  • Negative: el baño es un poco antiguo para un hotel de 4*
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST... Budget travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5 El baño un poco antiguo.
  • Staff: 10
  • Quietness: 10 Habitaciones interiores muy tranquilas, exteriores hay una discoteca a dos puertas, peró nos avisaron en recepccion
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

July/2014 Someone from canaias thinks:

  • Overall rating: 2.9
  • Would you recommend it? No
  • Positive: La zona
  • Negative: varias horas sin agua, aun así cuando volvió salia muy poca agua y tardabas una eternidad en ducharte, techos del baño con falta de pintura, las pantallas de las mesas de noches totalmente sueltas (con peligro de caerse), televisión antigua para ser un 4 estrellas, la verdad una mala impresión en general.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 7.5 No solicitamos el servicio en la habitación por que solo estuvimos 2 días, pero el hotel se ve limpio.
  • Location: 7.5 Muy bien situado
  • Common facilities and services: 2.5 Faltan varios detalles importantes como para ser 4 estrellas.
  • Staff: 5
  • Quietness: 7.5
  • Room: Not rated
  • Value for money: 2.5
Stars it deserves 2

July/2014 Someone from Warsaw (Poland), Paris (France) thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: Very nice and wide choice of food during the breakfast. The room was bright and light, optimistic and calm colours. Reasonable relation between comfort and price. It was very easy to reach places we wanted to see on foot or by public transport. The room was very quiet. The staff was very helpful when needed
  • Negative: The view form the room wasn't... very exciting. The room itself was quite small and narrow.
  • I RECOMMEND it for... Older travelers, Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 2.5
  • Value for money: 10
Stars it deserves 4

June/2014 Someone from Bern, Schweiz thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Suberkeit und Freundlichkeit
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
Hotel María Elena Palace C/ Aduana, 19 Madrid 28013 Spain
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