Hotel Las Cortes de Cádiz ***
Cadiz, Spain
Phone: +(34) 956220489 Fax: +(34) 956212668
The Hotel Hospederia Las Cortes de Cádiz is found in the historic centre of Cadiz, in a landmark building typical of local architecture of the 19th century. The hotel has a refreshing new concept combining modern technologies with the traditional. Due its privileged location in the city, you are surrounded by many popular bars and restaurants. Also, the fish port is located on a 5-minute walk away. Other nearby attractions include the Congress Palace, various theatres and nice beaches. The airport is situated 40 km away. All rooms are themed around different events and personalities of the historic Cortes de Cádiz, which took place in the city in 1812.
- Room Services
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- Rooms: 36
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar (fee)
- Climate control
- Safe (free)
- Internet connection (free): wireless
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Bathroom Amenities
- Tub or shower
- Refrigerator
- Wake Up Service/Alarm Clock
- Music channels
- Main facilities
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- Rooms: 36
- Parking (fee): not owned by hotel
- Bar - coffee shop
- Convention hall
- Restaurant
- Elevator
- Internet connection (free): wireless
- Television
- Jacuzzi
- Central heating
- Lounge
- Hot water
- Music channels
- Air conditioning in common areas
- Rooms/Facilities for Disabled Guests
- Patio Andaluz
- General services
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- Rooms: 36
- Safe at front desk
- Room service: limited
- Crib
- Luggage check room
- Computer with Internet
- 24-Hour Front Desk
- Newspapers
- Luggage Storage
- Massage
- Packed Lunches
C/ San Francisco, 9 (11004) - Cadiz (Spain)
Access:
Would you recommend this hotel?
- Yes: 75%
- No: 17.5%
- I don't know: 7.5%
Rating by subject
- Cleanliness: 9
- Location: 10
- Common facilities and services: 6.2
- Staff: 9.5
- Quietness: 6.6
- Room: 5.2
- Value for money: 6.8
May/2013 Someone from Canarias thinks:
- Overall rating: 3.4
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The hotel's reply:
"Estimado Cliente. Le agradezco que se haya tomado la molestia de completar nuestro cuestionario. Veo que valora de forma sobresaliente la situación del Hotel, y la atención de nuestro personal, hecho que nos complace enormemente. Respecto a los problemas de insonorización que comenta, nos gustaría saber si es respecto a la calle o al interior de nuestro edificio, así como conocer la habitación en la que estuvo, ya que no hemos tenido quejas recientes con respecto a la insonorización. Trabajamos para lograr la plena satisfacción del cliente, por lo que nos gustaría conocer de este hecho. Espero poder saludarle en otra ocasión. Atentamente, les saluda, Alberto Lozano, Jefe de Recepción."
May/2013 Someone from Madrid thinks:
- Overall rating: 0.0
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The hotel's reply:
"Estimado Cliente, En primer lugar lamento su disgusto, ya que nuestro principal objetivo es la plena satisfacción del cliente. Por otro lado, me gustaría matizar algunos puntos, con respecto a lo que usted expone en su opinión: Nuestro hotel y el departamento encargado de reservas procesa con la mayor seriedad y absoluta profesionalidad todas las reservas que recibimos, dia a dia. No sólo las procesamos, sino también las revisamos para evitar posibles fallos o errores, de tal modo que una reserva, en el dia de llegada, ha pasado por varios filtros de control. Por otro lado, como aún mantenemos la documentación de su reserva, le invito a que me muestre en qué apartado indicó expresamente que quería habitación con 2 camas individuales. La hemos vuelto a revisar tras su queja y no vemos petición alguna en el apartado destinado para ello. Comentarle también que no pudimos hacerle el cambio a una habitación de 2 camas individuales porque estábamos completos. Y lo que sí hicimos es ofrecerle otra habitación diferente a la que tenía asignada a un precio muy especial, ya que entendemos que no quería compartir habitación. Ofrecimiento que usted rechazó. Lo siento, pero no encontramos irregularidad alguna en el proceso de su reserva. Nuestro equipo hizo todo lo que estaba en su mano para mejorar su bienestar. Espero poder atenderle en otra ocasión, Alberto Lozano Jefe de Recepción Hotel Las Cortes de Cádiz *** "
April/2013 Someone from a coruña thinks:
- Overall rating: 9.6
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The hotel's reply:
"Estimado Cliente. Nos halaga ver la puntuación sobresaliente que nos ha otorgado en varios puntos. Nos complace además sobremanera que nos valore con más estrellas de las que tenemos actualmente. Ese es nuestro máximo objetivo. Ser un hotel de 3 estrellas, con localización, limpieza, atención y calidad superior, dentro de un enclave histórico y en un edificio emblemático como nuestra Casa Palacio. Nos enorgullece su valoración. Espero poder atenderle personalmente en otra ocasión. Atentamente, Alberto Lozano, Jefe de Recepción."
April/2013 Someone from Warsaw thinks:
- Overall rating: 8.4
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April/2013 Someone from Marmolejo thinks:
- Overall rating: 7.9
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April/2013 Someone from Sevilla thinks:
- Overall rating: 8.3
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April/2013 Someone from tarifa (Cádiz) thinks:
- Overall rating: 9.1
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April/2013 Someone from Toulon France thinks:
- Overall rating: 8.2
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- Overall rating: 8.3
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April/2013 Someone from badajoz thinks:
- Overall rating: 10
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