Hotel Intur Palacio San Martín ****
Madrid, Spain
Phone: +(34) 917015000 Fax: +(34) 917015010
The hotel INTUR Palacio San Martín is an old building in the heart of Madrid. The hotel itself preserves much of the building's former characteristics, such as the use of marble, fine woods and an impressive crafted ceiling in the lobby.
- Room Services
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- Rooms: 94
- Telephone: in room and bathroom
- Television: pay channels
- Hairdryer
- Terrace: some rooms
- Climate control
- Safe (free)
- Internet connection (fee): wireless
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Main facilities
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- Rooms: 94
- Parking (fee): nearby public
- Bar - coffee shop
- Convention hall
- Restaurant
- Elevator
- Internet connection (fee): wireless
- Hot water
- Telephone
- Fire escape
- Air conditioning in common areas
- Business Center
- General services
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- Rooms: 94
- Non-smoking rooms
- Extra bed
- Safe at front desk
- Room service: 24-hours a day
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
Pza. San Martín, 5 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 90%
- No: 2.5%
- I don't know: 7.5%
Rating by subject
- Cleanliness: 8.9
- Location: 10
- Common facilities and services: 7.6
- Staff: 9.4
- Quietness: 9.4
- Room: 7.2
- Value for money: 7.8
July/2012 Someone from Estados unidos thinks:
- Overall rating: 9.7
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- Overall rating: 8
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July/2012 Someone from Sevilla thinks:
- Overall rating: 9.6
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June/2012 Someone from Colombia thinks:
- Overall rating: 8.7
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June/2012 Someone from Italia thinks:
- Overall rating: 3.1
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June/2012 Someone from Burgos thinks:
- Overall rating: 6.1
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June/2012 Someone from benicasi thinks:
- Overall rating: 9.2
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June/2012 Someone from EEUU thinks:
- Overall rating: 10
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The hotel's reply:
"Estimado Cliente, Muchísimas gracias por esa plena puntuación ofrecida a nuestros servicios, instalaciones y personal del hotel. Nos sentimos orgullosos de nuestro producto y servicio pero es cuando recibimos puntuaciones de 10 como la suya cuando realmente nos sentimos satisfechos y nos anima a seguir trabajando día tras día para superar las expectativas de nuestros clientes. Reiteramos nuestro agradecimiento por compartir su experiencia con el resto de viajeros y esperamos poder volver a recibirle muy pronto. Reciba un cordial saludo, La Dirección"
June/2012 Someone from australia thinks:
- Overall rating: 9.4
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The hotel's reply:
"Dear Guest, Thank you so much for your comments and for your high score in regards to our hotel. We are proud of our product and services and we appreciate when our guests let us know through public channels like this. We very much hope to welcoming you very soon again. With kind regards, The Management"
June/2012 Someone from Guadalajara thinks:
- Overall rating: 9.7
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The hotel's reply:
"Estimado cliente, Muchísimas gracias por compartir su experiencia con el resto de viajeros. Todo el equipo del Hotel Intur Palacio San Martín 4* trabajamos día a día para hacer que su estancia sea lo más cómoda posible y nos enorgullece recibir comentarios como el suyo en el que puntúa nuestros servicios e instalaciones tan positivamente. Esperamos volver a recibirle en el hotel muy pronto. Reciba un cordial saludo, La Dirección"