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Hotel Intur Palacio San Martín ****

Madrid,  Spain

Phone: +(34) 917015000 Fax: +(34) 917015010 E-mail:: info@hotelpalaciosanmartin.com

Price: 111 - 149 € (Average)

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Rating by guests: 9.0 Based on 1276 reviews

The hotel INTUR Palacio San Martín is an old building in the heart of Madrid. The hotel itself preserves much of the building's former characteristics, such as the use of marble, fine woods and an impressive crafted ceiling in the lobby.

Room Services
  • Rooms: 94
  • Telephone: in room and bathroom
  • Television: pay channels
  • Hairdryer
  • Terrace: some rooms
  • Climate control
  • Safe (free)
  • Internet connection (fee): wireless
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
Main facilities
  • Rooms: 94
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (fee): wireless
  • Hot water
  • Telephone
  • Fire escape
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 94
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Room service: 24-hours a day
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Intur Palacio San Martín
Pza. San Martín, 5 (28013) - Madrid (Spain)

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Overall rating:  9.0 Based on the last 40 of 1276 reviews

Would you recommend this hotel?

  • Yes: 90%
  • No: 5%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 9
  • Location: 10
  • Common facilities and services: 8.4
  • Staff: 8.9
  • Quietness: 9.3
  • Room: 7.8
  • Value for money: 7.2

January/2016 Someone from portugal thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: Reception staff
  • Negative:
  • I RECOMMEND it for... Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

January/2016 Someone from alicante thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Todo en general, ubicación, atención del personal, limpieza, etc
  • Negative: --------------------
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

January/2016 Someone from Russia thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: nice hotel. good service. quality maid room
  • Negative: I liked everything
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

January/2016 Someone from Barcelona thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: La ubicación es excelente y el personal muy amable
  • Negative: Es un detalle no excesivamente importante, pero la ropa de cama pesa demasiado.
  • I RECOMMEND it for... Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

January/2016 Someone from USA thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Location of hotel and lovely "old works" charm of interior.
  • Negative: Very slow, sometimes non-existent service in the lobby sitting area in late afternoon and early evening. After sitting for fifteen minutes without anyone approaching us to ask if we would like s drink, had to get up and seek out service to get a glass of wine or beer.
  • I RECOMMEND it for... Older travelers, Couples, Classic style lovers
  • I recommend it especially AGAINST... Luxury, Modern style lovers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

January/2016 Someone from ELCHE thinks:

  • Overall rating: 5.4
  • Would you recommend it? I don't know
  • Positive: ubicacion
  • Negative: habitación, mobiliario muy antiguo.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 2.5
  • Value for money: 2.5
Stars it deserves 2

December/2015 Someone from Moscow thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Excellent location, friendly staff, comfortable rooms.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

December/2015 Someone from Cádiz thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: El trato del personal tanto de recepción como de cafeteria
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

December/2015 Someone from Leiden (Holland) thinks:

  • Overall rating: 5.3
  • Would you recommend it? I don't know
  • Positive: in the middle of the center, close to metro
  • Negative: The hotel was quit empty. No personal around that gave you a nice, welcome feeling. one person behind the desk, mostly busy with his mobile telephone, not there to welcome guests. I understand this is cheap for hotelmanagement, with low personnel costs, but you get the feeling as guest that your on your own.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 2

December/2015 Someone from France thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: La situation et le calme
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
Online reservation
Nights
Hotel Intur Palacio San Martín Pza. San Martín, 5 Madrid 28013 Spain
90%