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Hotel Intur Palacio San Martín ****

Madrid,  Spain

Phone: +(34) 917015000 Fax: +(34) 917015010 E-mail:: info@hotelpalaciosanmartin.com

Price: 111 - 149 € (Average)

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Rating by guests: 8.8 Based on 1058 reviews

The hotel INTUR Palacio San Martín is an old building in the heart of Madrid. The hotel itself preserves much of the building's former characteristics, such as the use of marble, fine woods and an impressive crafted ceiling in the lobby.

Room Services
  • Rooms: 94
  • Telephone: in room and bathroom
  • Television: pay channels
  • Hairdryer
  • Terrace: some rooms
  • Climate control
  • Safe (free)
  • Internet connection (fee): wireless
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
Main facilities
  • Rooms: 94
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (fee): wireless
  • Hot water
  • Telephone
  • Fire escape
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 94
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Room service: 24-hours a day
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Intur Palacio San Martín
Pza. San Martín, 5 (28013) - Madrid (Spain)

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Overall rating:  8.8 Based on the last 40 of 1058 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 2.5%
  • I don't know: 12.5%

Rating by subject

  • Cleanliness: 8.4
  • Location: 10
  • Common facilities and services: 6.9
  • Staff: 8.4
  • Quietness: 8.4
  • Room: 6.7
  • Value for money: 7.7

October/2014 Someone from Raleigh NC thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: location
  • Negative: The noise from all the doors closing all day and night made it hard to get a good nights sleep and the beds were small.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: Not rated Doors were slamming all night every night.
  • Room: 5 very small with small bed.
  • Value for money: 5
Stars it deserves 2

October/2014 Someone from Sweden thinks:

  • Overall rating: 5.8
  • Would you recommend it? I don't know
  • Positive: Comfortable beds
  • Negative: When we asked for another room (the one in the basement that we was given first was really depressing with a window ,with iron bars, watching the feet of people passing outside. It surely felt like a prison. With an odd smell of humidity as well...) the woman behind the front desk was really irritated which wasn´t very professional and you do not expect this type of service from a 4 star hotel.
  • I RECOMMEND it for... Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 2

October/2014 Someone from No entiendo esto thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: El trato del personal del hotel y la excelente insonoriación de la habitación.
  • Negative: En la plaza a la que da la entrada principal del hotel se encuentran "acampados" varios indigentes que gritan y molestan a los clientes del hotel y otros paseantes.
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Older travelers
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

October/2014 Someone from Toronto, Canada thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: friendly staff, ability to open windows for fresh air
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

October/2014 Someone from Scotland thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

October/2014 Someone from Peru thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Ubicacion
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 5
  • Value for money: 10
Stars it deserves 4

October/2014 Someone from Netherlands thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: THE hotel and the palace of the hotel.
  • Negative: We missed a brush for our WC (toilet in our bathroom), asked for it twice and didn't get one.
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST... Budget travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 4

October/2014 Someone from England thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Great location
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

October/2014 Someone from Berlin thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Die Lage, das Foyer
  • Negative: Das dunkle Erdgeschosszimmer
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Older travelers, Luxury, Peace seekers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 2.5 Betriebslärm im Erdgeschoss, Toilettentüren direkt bei Zimmern
  • Room: 5
  • Value for money: 5
Stars it deserves 3

October/2014 Someone from Hong Kong thinks:

  • Overall rating: 4.8
  • Would you recommend it? I don't know
  • Positive: the price and the location
  • Negative: The room size is great but the bathroom set up is quite poor even though the size is good. No towel rack, no counter space and the shower is nearly coming apart from the wall. I can also see that the cover of the air conditioning has not been cleaned up for a while as it is dusty. The room's sound proof is also poor as we can hear noise from the bars outside of our bedroom all night long.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 5
Stars it deserves 2
Online reservation
Nights
Hotel Intur Palacio San Martín Pza. San Martín, 5 Madrid 28013 Spain
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