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Hotel Intur Palacio San Martín ****

Madrid,  Spain

Phone: +(34) 917015000 Fax: +(34) 917015010 E-mail:: info@hotelpalaciosanmartin.com

Price: 111 - 149 € (Average)

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Rating by guests: 9.1 Based on 992 reviews

The hotel INTUR Palacio San Martín is an old building in the heart of Madrid. The hotel itself preserves much of the building's former characteristics, such as the use of marble, fine woods and an impressive crafted ceiling in the lobby.

Room Services
  • Rooms: 94
  • Telephone: in room and bathroom
  • Television: pay channels
  • Hairdryer
  • Terrace: some rooms
  • Climate control
  • Safe (free)
  • Internet connection (fee): wireless
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
Main facilities
  • Rooms: 94
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (fee): wireless
  • Hot water
  • Telephone
  • Fire escape
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 94
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Room service: 24-hours a day
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Intur Palacio San Martín
Pza. San Martín, 5 (28013) - Madrid (Spain)

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Overall rating:  9.1 Based on the last 40 of 992 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.1
  • Location: 10
  • Common facilities and services: 8.5
  • Staff: 9.1
  • Quietness: 9.1
  • Room: 8
  • Value for money: 8.2

June/2014 Someone from PARIS thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: la courtoisie du personnel
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

June/2014 Someone from Albacete thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La habitación
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

June/2014 Someone from England thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Location, comfort and helpful staff
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

June/2014 Someone from Bremen y volveré thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: ambiente y ubicacion
  • Negative: ---
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

June/2014 Someone from Miami, USA thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Location
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

June/2014 Someone from Macclesfield, UK thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Efficient and friendly staff, cleanliness and size of room, breakfast and proximity to a number of local sites. My wife and I have stayed at this hotel over a number of years
  • Negative: Nothing disliked
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

June/2014 Someone from Sweden thinks:

  • Overall rating: 3.4
  • Would you recommend it? No
  • Positive: Location of hotel, cleanliness, size of room and breakfast.
  • Negative: Noise in the rooms at ground floor.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 2.5 When I complained about the noise at the room I was told that other rooms are at higher rate. Another things, my colleague booked a room over phone some 3 weeks before arrival, but they lost his booking. (Luckily they had free rooms, so it did not lead to any problems. But what if they would not have free rooms?)
  • Quietness: Not rated I got a room at the ground floor. The toilets for the guests of the bar were right behind a corner from entrance to my room. The sound isolation was practically non-existent, so I was constantly woken up by smashing doors. Eventually I slept with ear-plugs. In a 4-star hotel! From my colleague, who had a room on higher floors I heard that there was no noise there. I was very satisfied with every other aspect of the hotel, so I could recommend the hotel, but avoid the ground floor rooms at all costs.
  • Room: 7.5 Ground floor was more like a semi-cellar - a little window in the upper part of the wall showed some people's legs walking on the streets. I preferred to have it covered by curtain most of the time. Otherwise all was fine with room and since had a tight schedule and spent time at hotel almost only when sleeping, I did not care about the view from window.
  • Value for money: 2.5 If I can't sleep at a hotel, I can't give it too high rating. But really, except for that, all was excellent - location, cleanliness, breakfast, all was great.
Stars it deserves 4

June/2014 Someone from France (Lyon) thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: situation of the hotel
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

June/2014 Someone from Alicante thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: la situacion y la atencion de recepción.
  • Negative: que en el tiempo que estamos las duchas no tengan el mango extensible.
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

June/2014 Someone from Barcelona thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: the location, staffs there are very polite, the bed is very comfortable
  • Negative: they don't have slippers
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5
Online reservation
Nights
Hotel Intur Palacio San Martín Pza. San Martín, 5 Madrid 28013 Spain
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