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Hotel Intur Palacio San Martín ****

Madrid,  Spain

Phone: +(34) 917015000 Fax: +(34) 917015010 E-mail:: info@hotelpalaciosanmartin.com

Price: 111 - 149 € (Average)

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Rating by guests: 9.1 Based on 1158 reviews

The hotel INTUR Palacio San Martín is an old building in the heart of Madrid. The hotel itself preserves much of the building's former characteristics, such as the use of marble, fine woods and an impressive crafted ceiling in the lobby.

Room Services
  • Rooms: 94
  • Telephone: in room and bathroom
  • Television: pay channels
  • Hairdryer
  • Terrace: some rooms
  • Climate control
  • Safe (free)
  • Internet connection (fee): wireless
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
Main facilities
  • Rooms: 94
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (fee): wireless
  • Hot water
  • Telephone
  • Fire escape
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 94
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Room service: 24-hours a day
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Intur Palacio San Martín
Pza. San Martín, 5 (28013) - Madrid (Spain)

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Overall rating:  9.1 Based on the last 40 of 1158 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 7.5%
  • I don't know: 0.0%

Rating by subject

  • Cleanliness: 8.9
  • Location: 10
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 9.5
  • Room: 8.1
  • Value for money: 7.9

May/2015 Someone from MOTRIL (GRANADA) thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: LA SITUACION DEL HOTEL Y EL PRECIO
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 5 LA HAB 418, DEMASIADO PEQUEÑA , IGUAL QUE EL BAÑO
  • Value for money: 10
Stars it deserves 3

May/2015 Someone from Almeria thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: La ubicación y el edificio
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Business travelers
  • I recommend it especially AGAINST... Budget travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

May/2015 Someone from terrassa thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

May/2015 Someone from United States thinks:

  • Overall rating: 7.4
  • Would you recommend it? Yes
  • Positive: Location. Breakfast room staff. Specially the waitress very helpful. ( did not get her name).
  • Negative: Very disappointed with the reception desk. Upon arrival the gentleman was not welcoming at all. Very plain, nearly told us we're the elevator were located.
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers, Classic style lovers, Business travelers
  • I recommend it especially AGAINST... Young travelers, Families
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5 Waitress at the breakfast room and housekeeping were great. Personnel at the front desk need to be re trained.
  • Quietness: 10
  • Room: 7.5 Asked for two separate beds. Upon arrival I was advised beds are together and I have to put them apart. Also an iron and ironing board will be great.
  • Value for money: 7.5
Stars it deserves 3

May/2015 Someone from I live in Paris, France, but am originally from Washington DC thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: The friendliness and helpfulness of the staff.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 About a five minute walk to the Royal Castle and the Plaza de Oriente. I walked to the Prado museum in 20 minutes.
  • Common facilities and services: 7.5 Wifi worked fine. The hotel has a restaurant which, while not haute cuisine, is of good quality and very pleasant, especially sitting on their outside terrace.
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

May/2015 Someone from Ireland thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: The air-conditioning was excellent.
  • Negative: The low-level lighting
  • I RECOMMEND it for... Couples, Luxury, Classic style lovers
  • I recommend it especially AGAINST... Modern style lovers, Budget travelers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

May/2015 Someone from girona thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: localizacion
  • Negative: precio
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

May/2015 Someone from England thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: The location was perfect and the style of the hotrl was wonderful.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

May/2015 Someone from Mallorca thinks:

  • Overall rating: 2.2
  • Would you recommend it? No
  • Positive: La situación en el centro de Madrid
  • Negative: La habitación muy mal conservada, mal ventilada y mal iluminada. El baño muy pequeño y el inodoro tan bajo que parecía de guardería escolar. Había estado hace tiempo y me había llevado un grato recuerdo pero al repetir no acertamos.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 7.5
  • Quietness: 10
  • Room: Not rated
  • Value for money: 2.5
Stars it deserves 2

May/2015 Someone from Fort Wayne, Indiana, USA thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: The great location, great customer service from front desk staff & elegant hotel. Loved it.
  • Negative: Computer was not easy to use when I tried to get my e-mail via Google crome. I kept getting error. I did not have this problem in other hotels we styed in Madrid, Barcelona, Granada, Sevilla & Salamanca
  • I RECOMMEND it for... Families, Couples, Peace seekers, Classic style lovers, Budget travelers
  • I recommend it especially AGAINST... Modern style lovers, Business travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
Online reservation
Nights
Hotel Intur Palacio San Martín Pza. San Martín, 5 Madrid 28013 Spain
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