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Hotel Intur Palacio San Martín ****

Madrid,  Spain

Phone: +(34) 917015000 Fax: +(34) 917015010 E-mail:: info@hotelpalaciosanmartin.com

Price: 111 - 149 € (Average)

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Rating by guests: 8.5 Based on 1045 reviews

The hotel INTUR Palacio San Martín is an old building in the heart of Madrid. The hotel itself preserves much of the building's former characteristics, such as the use of marble, fine woods and an impressive crafted ceiling in the lobby.

Room Services
  • Rooms: 94
  • Telephone: in room and bathroom
  • Television: pay channels
  • Hairdryer
  • Terrace: some rooms
  • Climate control
  • Safe (free)
  • Internet connection (fee): wireless
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
Main facilities
  • Rooms: 94
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (fee): wireless
  • Hot water
  • Telephone
  • Fire escape
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 94
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Room service: 24-hours a day
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Intur Palacio San Martín
Pza. San Martín, 5 (28013) - Madrid (Spain)

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Overall rating:  8.5 Based on the last 40 of 1045 reviews

Would you recommend this hotel?

  • Yes: 82.5%
  • No: 2.5%
  • I don't know: 15%

Rating by subject

  • Cleanliness: 8.2
  • Location: 10
  • Common facilities and services: 6.9
  • Staff: 8.4
  • Quietness: 8.2
  • Room: 6.5
  • Value for money: 7.4

October/2014 Someone from Netherlands thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: service of the reception
  • Negative: room was not ready although arrival was at 14.15 hours
  • I RECOMMEND it for... Older travelers, Families, Couples, Business travelers
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

October/2014 Someone from USA thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: location
  • Negative: heavy entrance door
  • I RECOMMEND it for... Older travelers, Couples, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

October/2014 Someone from Jaen thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Su ubicacion
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

October/2014 Someone from Sweden thinks:

  • Overall rating: 6.9
  • Would you recommend it? I don't know
  • Positive: Location. Orange juice at breakfast.
  • Negative: Bathroom, small and without a fan
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

October/2014 Someone from Plan de Cuques13380 France thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: la situation de l'hôtel. le calme. L'efficacité du personnel à la réception.
  • Negative: Le manque de luminosité de la chambre.
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers
  • I recommend it especially AGAINST... Modern style lovers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

October/2014 Someone from France thinks:

  • Overall rating: 6
  • Would you recommend it? I don't know
  • Positive: The room
  • Negative: The people at the entrance desk who should learn to smile
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 3

October/2014 Someone from Schijndel Holland thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: 1. The staff 2. The location in the hart of Madrid
  • Negative: 1. that there was no daylight in our room (215) 2. the ventilation in the bathroom didn't work.
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10 Very friendly and helpfull staff
  • Quietness: 7.5
  • Room: 5 no daylight! ventilation in bathroom didn't work
  • Value for money: 5 because of the room; the staff and location were perfect!
Stars it deserves 4

October/2014 Someone from Raleigh NC thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: location
  • Negative: The noise from all the doors closing all day and night made it hard to get a good nights sleep and the beds were small.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: Not rated Doors were slamming all night every night.
  • Room: 5 very small with small bed.
  • Value for money: 5
Stars it deserves 2

October/2014 Someone from Sweden thinks:

  • Overall rating: 5.8
  • Would you recommend it? I don't know
  • Positive: Comfortable beds
  • Negative: When we asked for another room (the one in the basement that we was given first was really depressing with a window ,with iron bars, watching the feet of people passing outside. It surely felt like a prison. With an odd smell of humidity as well...) the woman behind the front desk was really irritated which wasn´t very professional and you do not expect this type of service from a 4 star hotel.
  • I RECOMMEND it for... Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 2

October/2014 Someone from No entiendo esto thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: El trato del personal del hotel y la excelente insonoriación de la habitación.
  • Negative: En la plaza a la que da la entrada principal del hotel se encuentran "acampados" varios indigentes que gritan y molestan a los clientes del hotel y otros paseantes.
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Older travelers
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
Online reservation
Nights
Hotel Intur Palacio San Martín Pza. San Martín, 5 Madrid 28013 Spain
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