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Hotel Intur Palacio San Martín ****

Madrid,  Spain

Phone: +(34) 917015000 Fax: +(34) 917015010 E-mail:: info@hotelpalaciosanmartin.com

Price: 111 - 149 € (Average)

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Rating by guests: 9.1 Based on 1469 reviews

The hotel INTUR Palacio San Martín is an old building in the heart of Madrid. The hotel itself preserves much of the building's former characteristics, such as the use of marble, fine woods and an impressive crafted ceiling in the lobby.

Room Services
  • Rooms: 94
  • Telephone: in room and bathroom
  • Television: pay channels
  • Hairdryer
  • Terrace: some rooms
  • Climate control
  • Safe (free)
  • Internet connection (fee): wireless
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
Main facilities
  • Rooms: 94
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (fee): wireless
  • Hot water
  • Telephone
  • Fire escape
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 94
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Room service: 24-hours a day
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Intur Palacio San Martín
Pza. San Martín, 5 (28013) - Madrid (Spain)

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Overall rating:  9.1 Based on the last 40 of 1469 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 2.5%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 10
  • Common facilities and services: 7.8
  • Staff: 9.4
  • Quietness: 9.3
  • Room: 7.4
  • Value for money: 7.8

August/2017 Someone from Córdoba thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: la atención y el lugar
  • Negative:
  • I RECOMMEND it for... Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

August/2017 Someone from pau thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

August/2017 Someone from Argentina thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: La correcta y amable atención del personal de recepción
  • Negative: La calidad del wifi
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5 Hemos estado en otras mejores
  • Value for money: 10
Stars it deserves 4

August/2017 Someone from Estados Unidos thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Céntrico, limpio y cómodo. Excelente y servicial Portero
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

August/2017 Someone from Reus thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: Hotel muy bien situado. Trato del personal muy amable.
  • Negative: El estado de la moqueta de alguna habitación.
  • I RECOMMEND it for... Couples, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

August/2017 Someone from SAN DIEGO, CALIFORNIA USA thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: Location!
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers, Classic style lovers, Business travelers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 5 no view
  • Value for money: 10
Stars it deserves 3

August/2017 Someone from Mannheim thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: zentrale Lage, preiswerte Unterkunft, ausgezeichneter Service
  • Negative: Zimmer im 1 OG zum Innenhof
  • I RECOMMEND it for... Couples, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

July/2017 Someone from María José Molina thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: La ubicación del hotel perfecta, muy cerca de los lugares emblemáticos de Madrid
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

July/2017 Someone from London thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: Quietness of room, lack of noise between rooms and floors. Relaxed, cool ambience, good breakfast. The green/red light system to show whether someone is in their room is a very good idea, and saves the maid coming in unannounced as well as knowing whether friends/relatives are in. I liked the old fashioned lift. It didn't always quite work properly but was a lovely feature.
  • Negative: Fixed showerhead made ways of using the shower were restricted and at times I had to operate the shower tap with my foot because I didn't want to get my hair wet every time I was in the shower. Also, it is one thing to offer a bath as well, but the surfaces of these shower baths are very rough which really makes a sit down bath uncomfortable, so perhaps it would be better to have a larger, more luxurious shower instead, especially if you don't offer more flexibility than the fixed showerhead. The bed was too firm. It was like a board and gave me backache. When booking we were promised a tour of Madrid which wasn't even offered when we got there. A roof terrace was mentioned in the blurb somewhere but it wasn't on offer once we were there.
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Business travelers
  • I recommend it especially AGAINST... Modern style lovers
  • Cleanliness: 10 No issues
  • Location: 10 Really good spot. I love finding quiet spots close to the action and this was exactly that.
  • Common facilities and services: 7.5 The common room didn't feel like the sort of area you would want to linger. It's overlooked by some of the rooms, that might be why. Restaurant was quite comfortable
  • Staff: 10 Very efficient and courteous staff. I noted that they seemed to patrol the front door late at night sometimes.
  • Quietness: 10 Despite proximity to a lot of major sights and shopping streets, the secondary glazing in our two window corner room was very good. It didn't shut out the noise of the bells from the monastery next door but once I'd got used to them it didn't bother me as they weren't very intrusive.
  • Room: 5 Very comfortable, although the bed was really much too firm.
  • Value for money: 10 For two rooms right next to eachother in the middle of town I think this hotel was very good value.
Stars it deserves 4

July/2017 Someone from Mallorca thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 2.5
  • Value for money: 5
Stars it deserves 3
Online reservation
Nights
Hotel Intur Palacio San Martín Pza. San Martín, 5 Madrid 28013 Spain
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