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Hotel Intur Palacio San Martín ****

Madrid,  Spain

Phone: +(34) 917015000 Fax: +(34) 917015010 E-mail:: info@hotelpalaciosanmartin.com

Price: 111 - 149 € (Average)

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Rating by guests: 8.9 Based on 1480 reviews

The hotel INTUR Palacio San Martín is an old building in the heart of Madrid. The hotel itself preserves much of the building's former characteristics, such as the use of marble, fine woods and an impressive crafted ceiling in the lobby.

Room Services
  • Rooms: 94
  • Telephone: in room and bathroom
  • Television: pay channels
  • Hairdryer
  • Terrace: some rooms
  • Climate control
  • Safe (free)
  • Internet connection (fee): wireless
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
Main facilities
  • Rooms: 94
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (fee): wireless
  • Hot water
  • Telephone
  • Fire escape
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 94
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Room service: 24-hours a day
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Intur Palacio San Martín
Pza. San Martín, 5 (28013) - Madrid (Spain)

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Overall rating:  8.9 Based on the last 40 of 1480 reviews

Would you recommend this hotel?

  • Yes: 90%
  • No: 2.5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 8.9
  • Location: 10
  • Common facilities and services: 7.6
  • Staff: 9.4
  • Quietness: 9.4
  • Room: 7.2
  • Value for money: 7.8

September/2007 Someone from italy thinks:

  • Overall rating: 5.4
  • Would you recommend it? I don't know
  • Positive:
  • Negative: the very dirty outside
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5 outside noise of bad and ditry people
  • Quietness: Not rated the second room was good the first one was small and uncomfortable
  • Room: 2.5
  • Value for money: 5
Stars it deserves 3

September/2007 Someone from Ireland thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: value for money, big room, good service
  • Negative: no real issues
  • I RECOMMEND it for... Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10 The hotel was spotless
  • Location: 10 Five minute walk from Sol
  • Common facilities and services: 5 Didn%27t use the facilities except for the breakfast which was 17 euros but a really good buffet
  • Staff: 7.5 Friendly staff
  • Quietness: 10 Very quiet at night as the square it is on is not a bustling spot
  • Room: 10 very happy with the room size for the price, we were on the top floor with a balcony to the front
  • Value for money: 10 I would highly recommend the hotel for those looking for value for money
Stars it deserves 5

August/2007 Someone from Dublin thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: The room. A fine Size with high celings
  • Negative: Dog faeces close to the entrance of the hotel.
  • I RECOMMEND it for... Couples, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 10 only stayed there one night so cant comment
  • Location: Not rated
  • Common facilities and services: 7.5
  • Staff: 7.5 Although I did notice a couple of vagrants with their dogs in late to the side of the hotel.
  • Quietness: 10
  • Room: 10
  • Value for money: 10 Paid €80 per room per night on a room only basis great value. breakfast was good but expensive €17... A fine spread for me but the wife only had toast so didnt get value there!
Stars it deserves 4

August/2007 Someone from Chicago thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: location
  • Negative: homeless people lingering outside the building
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Budget travelers
  • I recommend it especially AGAINST... Luxury, Peace seekers, Business travelers, Travelers with a car
  • Cleanliness: 10 Very clean rooms and nice bathroom and towels
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5 Brush up on your Spanish!
  • Quietness: Not rated There is a pack of homeless folks that live outside of the hotel; they play the recorder all day (waking us up in the morning) and beg for money; one morning the police had to be called to stop a screaming match
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

August/2007 Someone from Australia thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Classic decor, comfortable and spacious room.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Rooms and hotel facilities were well cleaned and maintained.
  • Location: 10 Great location; very central.
  • Common facilities and services: 10 Excellent.
  • Staff: 10 Very courteous and helpful.
  • Quietness: 10 Although the hotel was very central, lacked outside noise.
  • Room: 10 Room was very comfortable and spacious, best sleep in our 4 weeks of travel. A home away from home.
  • Value for money: 10 Great value; paid 150 Euro elsewhere and nowhere near the standard.
Stars it deserves 5

August/2007 Someone from California, US thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: The size of the rooms and the view of the plaza.
  • Negative: The bed was a bit uncomfortable.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Classic style lovers, Modern style lovers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury, Peace seekers, Budget travelers
  • Cleanliness: 7.5
  • Location: 7.5 Right outside the hotel were transient individuals that live along the side of the establishment. They asked us for money everyday.
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

July/2007 Someone from atlanta ga. thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: location, value,comfort and appearance of rooms
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 very well located - easy access to several metro stops and walking distance to many attractions
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10 We got a room for 80 euros - which was a great bargain
Stars it deserves 5

July/2007 Someone from London thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Location, central but quiet
  • Negative:
  • I RECOMMEND it for... Luxury, Handicapped, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Modern style lovers, Budget travelers
  • Cleanliness: 7.5
  • Location: Not rated
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

July/2007 Someone from NH, USA thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: The size of the room for the money, and the location.
  • Negative: The size of the gym was very samll and that would have been a bonus had I been able to use it comfortably.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury, Budget travelers
  • Cleanliness: 10 The lobby was absolutely spotless and the rooms were immaculate. Carmine was the best!
  • Location: 10 Centrally located near the Plaza Mayor and a great shopping street by the same name. Lots of cafe%27s and sights of interest.
  • Common facilities and services: 7.5 The lobby is quaint yet elegant, the only problem was the size of the gym. A little too small for my taste.
  • Staff: 10 Incredibly helpful and polite.
  • Quietness: 10 One could not hear a thing from room to room or from outside.
  • Room: 10 I loved my single room. It was beautiful and spacious. Much larger than most rooms I have stayed in in european countries.
  • Value for money: 10 Excellent value for sure. I will look for other hotels by this name in the future, as I feel I would trust the service.
Stars it deserves 5

July/2007 Someone from USA thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: The staff is extremely responsive and helpful; the rooms are spacious and comfortable.
  • Negative: No major dislikes. There are some street people camped out not far from the front door, which was a bit intimidating at first, but we were never disturbed by them in any way.
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Luxury
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 5
Online reservation
Nights
Hotel Intur Palacio San Martín Pza. San Martín, 5 Madrid 28013 Spain
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