Hotel Hotel Norat Spa O Grove ***
O Grove, Spain
Phone: 986733399 Fax: 986733012
Do you dream of a holiday in Rías Baixas, a relaxed family environment, barely 50 metres from the sea, in an extraordinary location with an unbeatable service? In Norat O Grove Hotel & Spa you will find all that and much more
Avda Luis Casais 32 (36980) - O Grove (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 2.5%
- I don't know: 5%
Rating by subject
- Cleanliness: 9.4
- Location: 9.5
- Common facilities and services: 8.2
- Staff: 9.3
- Quietness: 8.3
- Room: 7.1
- Value for money: 7.8
December/2016 Someone from Argamasa llamo de Calatrava thinks:
- Overall rating: 9.6
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December/2016 Someone from Santiago thinks:
- Overall rating: 8
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December/2016 Someone from Santiago de Compostela thinks:
- Overall rating: 5.6
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The hotel's reply:
"Estimada Clienta, sentimos no haber estado a la altura, máxime cuando en esta época trabajamos con tarifas muy reducidas, lo mismo que ahora vale 50 ó 60 € en temporada media pasa casi al doble y en temporada alta más, nuestros clientes suelen valorar muy mucho el mantenimiento y la calidad en nuestro humilde hotel de 3 estrellas. trataremos de mejorar en lo que podamos como siempre hacemos y estar a la altura si gusta en visitarnos otra vez. lo que si le agradecería es que no se fije si le cobran la bebida cuando o los cafés algo lógico desde nuestro punto de vista, pues si no lo ha pagado o no lo tenía incluido, vivimos de lo que nuestros clientes nos pagan y sintiendolo mucho no podemos invitar a ninguna de las dos cosas. Esperamos si tiene a bien visitarnos estar a la altura, el oxido y pintura que usted comenta puede haber algún pequeñito trozo en un ambiente tan agresivo como es el spa pero no es lo normal en toda la zona como usted parece transmitir, la goma de la bañera la revisaremos, la tapa del retrete está correcta y los olores lo revisaremos tambien. un saludo y gracias por sus comentarios. "
December/2016 Someone from leioa thinks:
- Overall rating: 9.9
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November/2016 Someone from baleares thinks:
- Overall rating: 9.4
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November/2016 Someone from Vigo thinks:
- Overall rating: 9.4
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November/2016 Someone from La coruña thinks:
- Overall rating: 9.1
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November/2016 Someone from Pontevedra thinks:
- Overall rating: 8
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November/2016 Someone from O barco de valdeorras thinks:
- Overall rating: 9.4
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November/2016 Someone from A Coruña thinks:
- Overall rating: 8.6
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