Hotel Gran Hotel Velázquez ****

March/2017 Someone from Miami Florida thinks:

• Overall rating: 4.2
• Would you recommend it? I don't know
• Positive: la ubicacion
• Negative: las ultimas 2 veces que hemos estado en este hotel pasamos frio y calor! Estuvimos en una habitacion que la calefaccion no se podia regular y estaba muy caliente ya que el dia era bueno en Madrid. Llamamos a recepcion y muy amablemente me dijeron que durmiera con la ventana abierta!!! A la semana sigueinte regrese al hotel a otra habitacion y hacia mucho frio en madrid. No habia calefaccion en la habitacion y pasamos mucho mucho frio en la noche. A la manana siguiente se lo dijimos en recepcion y nos dijeron que no podian arreglarlo que nos cambiarian de habitacion. Les dijimos que no, que nos pusieran otra manta. No han tenido el mas minimo de talle con nosotros. Somos clientes de hace mas de 20 anos.
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 7.5
• Location: 10
• Common facilities and services: 5
• Staff: 2.5 la segunda vez que nos alojamos en el mes de febrero 2017 reservamos con una oferta de desayuno incluido que no aparecia luego en la pagina y aunque nos la respetaron nos hicieron sentir bastante mal....
• Quietness: 7.5
• Room: 2.5 la temperatura es de las cosas mas importantes en un hotel
• Value for money: 2.5

March/2017 Someone from BILBAO thinks:

• Overall rating: 9.8
• Would you recommend it? Yes
• Positive: UBICACIÓN CENTRICA. CLASICO
• Negative:
• I RECOMMEND it for... Older travelers, Families, Peace seekers, Classic style lovers, Business travelers
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10
• Quietness: 10
• Room: 10
• Value for money: 7.5

March/2017 Someone from Canarias thinks:

• Overall rating: 7.2
• Would you recommend it? I don't know
• Positive: Amplitud
• Negative: Mobiliario ..ducha...etc antiguo
• I RECOMMEND it for... Older travelers, Classic style lovers
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: Not rated
• Staff: 5
• Quietness: 10
• Room: 5
• Value for money: 7.5

March/2017 Someone from Tenerife thinks:

• Overall rating: 8.3
• Would you recommend it? Yes
• Positive: El trato que recibo
• Negative:
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 7.5
• Location: 10
• Common facilities and services: 5
• Staff: 10
• Quietness: 10
• Room: 7.5
• Value for money: 7.5

February/2017 Someone from Chile thinks:

• Overall rating: 6.6
• Would you recommend it? Yes
• Positive: El espacio de la suite
• Negative: la limpieza cuando llegué por primera vez a mi habitación
• I RECOMMEND it for... Older travelers, Couples
• I recommend it especially AGAINST... Luxury
• Cleanliness: Not rated Faltó limpieza cuando llegué el primer día
• Location: 7.5
• Common facilities and services: 7.5
• Staff: 10
• Quietness: 7.5
• Room: 7.5
• Value for money: 5

February/2017 Someone from Tenerife thinks:

• Overall rating: 8.7
• Would you recommend it? Yes
• Positive: La ubicación del Hotel.
• Negative: El desayuno es mejorable
• I RECOMMEND it for... Families, Couples, Peace seekers, Classic style lovers
• I recommend it especially AGAINST... Handicapped
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10
• Quietness: 10
• Room: 7.5 Las toallas y albornoces deberian ser renovados porque están demasiado usados y desagradables al tacto
• Value for money: 7.5

February/2017 Someone from BARCELONA thinks:

• Overall rating: 7.7
• Would you recommend it? Yes
• Positive:
• Negative:
• I RECOMMEND it for... Classic style lovers, Business travelers
• I recommend it especially AGAINST... Young travelers, Older travelers, Peace seekers, Handicapped
• Cleanliness: 7.5
• Location: 10
• Common facilities and services: 7.5
• Staff: 5
• Quietness: 2.5
• Room: 7.5
• Value for money: 5

February/2017 Someone from N/A thinks:

• Overall rating: 7.9
• Would you recommend it? Yes
• Positive: Localización
• Negative:
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 7.5
• Location: 10
• Common facilities and services: 5
• Staff: 7.5
• Quietness: 10
• Room: 5
• Value for money: 5

February/2017 Someone from Buenos Aires thinks:

• Overall rating: 7.2
• Would you recommend it? Yes
• Positive: la ubicación en la ciudad, en cuanto al personal de conserjería hay un señor calvo y una señorita rubia que son encantadores.
• Negative: Uno de los conserjes es muy antipático y poco colaborador. Solo hay quien lleve las maletas por la mañana y para llegar a los ascensores hay que subir las maletas por una escalera. Nos hospedamos mínimo 6 veces por año, además de las 2 botellas de champagne que nunca me ofrecen(aunque ya me deben 2), me siguen tratando como si fuese por primera vez.
• I RECOMMEND it for... Families, Couples, Business travelers
• I recommend it especially AGAINST... Older travelers
• Cleanliness: 7.5
• Location: 10
• Common facilities and services: 5
• Staff: 7.5
• Quietness: 10
• Room: 7.5
• Value for money: 7.5

February/2017 Someone from Alemania thinks:

• Overall rating: 3.3
• Would you recommend it? No
• Positive:
• Negative: La habitacion
• I RECOMMEND it for... Business travelers
• I recommend it especially AGAINST... Older travelers, Luxury, Peace seekers, Handicapped
• Cleanliness: 10
• Location: 10
• Common facilities and services: 5
• Staff: 2.5
• Quietness: 2.5 Habitación interior con ruido extractores
• Room: 2.5
• Value for money: 5