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Hotel Gran Hotel Velázquez ****

Madrid,  Spain

Phone: +(34) 915752800 Fax: +(34) 915752809 E-mail:: info@hotelvelazquez.es

Price: 84 - 210 € (Average)

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Rating by guests: 8.0 Based on 2802 reviews

Gran Hotel Velázquez: Resplendent hotel having a classic design in the center of Madrid, it will surprise you with its wide range of facilities and all the comfort and relaxation that you could imagine within an exclusive environment. All rooms include services like wi-fi, satellite television, hydro-massage shower and heating and air-conditioning. This choice will be a gift for our senses due to the high level of customer satisfaction demanded. The facilities of this hotel include a gym, it has an excellent restaurant service, it has a car park and we have function rooms for conventions and events available. Its location enables easy access to the different historical and cultural places of interest in the area.

Room Services
  • Rooms: 143
  • Telephone: in room and bathroom
  • Television: pay channels
  • Hairdryer
  • Minibar
  • Climate control
  • Safe
  • Internet connection (fee): RJ11 telephone plug-in
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
  • Bath robe
  • Music channels
Main facilities
  • Rooms: 143
  • Parking (free): hotel owned
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Central heating
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Boutiques
  • Hair salon
  • Beauty salon
General services
  • Rooms: 143
  • Extra bed
  • Room service: limited
  • Currency exchange
  • Crib
  • Luggage check room
  • Online reservations
  • Private security
Hotel Gran Hotel Velázquez
Calle Velázquez, 62 (28001) - Madrid (Spain)

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Overall rating:  8.0 Based on the last 40 of 2802 reviews

Would you recommend this hotel?

  • Yes: 72.5%
  • No: 20%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 8.1
  • Location: 10
  • Common facilities and services: 5.5
  • Staff: 8.1
  • Quietness: 8
  • Room: 6.7
  • Value for money: 6.4

June/2017 Someone from Reykjavik thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: The building itself, excellent service, politeness. The rooms were very,very good.
  • Negative:
  • I RECOMMEND it for... Couples, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

June/2017 Someone from Mexico thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: Localización
  • Negative:
  • I RECOMMEND it for... Families, Couples, Business travelers
  • I recommend it especially AGAINST... Older travelers, Luxury, Modern style lovers, Handicapped, Budget travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

May/2017 Someone from Extremadura thinks:

  • Overall rating: 4.2
  • Would you recommend it? I don't know
  • Positive: Ubicación
  • Negative: La habitación se encontraba en un patio y estaba muy fría, llamé a recepción y me dijeron que no había solución que el sistema de clima ya estaba preparado para calor, y sólo enfríaba la habitación nunca calentarla.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Budget travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: Not rated Muy mal el sistema de clima
  • Staff: 7.5
  • Quietness: 5
  • Room: 2.5 una habitación situada en un patio, muy mal, no se puede climatizar igual que las incluidas dentro de los pasillos del hotel
  • Value for money: 2.5
Stars it deserves 4

May/2017 Someone from España-Egipto thinks:

  • Overall rating: 3.1
  • Would you recommend it? No
  • Positive: la ubicacion
  • Negative: El mal servicio
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 2.5 Todo muy ajado y viejo. Creo que en su día fué un buen Hotel, incluso de lujo, pero necesita una reforma y renovación urgente.
  • Staff: 2.5 No es posible que en un hotel de cuatro estrellas tengas que avisar hasta tres dias seguidos para que te arreglen el aire acondicionado y que finalmente haya que cambiar de habitación con loas molestias que ocasionaba tener que volver a hacer un equipaje voluminoso de una estancia de 9 días. Pedimos el almuerzo en la habitación uno de los días para 5 personas, entre los platos 3 solomillos y el camarero nos puso una muy mala cara cuando le llamamos para que nos pasaran dos de ellos al punto ya que estaban muy poco hechos. Otra de las personas estaba en ese momento en el baño y cuando salió y empezó a comer quiso igualmente que le pasaran la carne un poco más; llamamos de nuevo y el camarero nos dijo con muy malos modos que "nosotros no sabíamos lo lejos que estaba la cocina para ir dando los platos uno a uno". Actitud totalmente impensable en ningún hotel. Casí nadie ni siquiera en recepción entendían a mi familia ni en inglés, ni en francés y apenas les tuvieron en cuenta sus peticiones ni por telefono ni de ninguna potra forma
  • Quietness: 7.5
  • Room: 2.5 muebles viejos, ajados
  • Value for money: 2.5
Stars it deserves 3

May/2017 Someone from Ireland thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: relaxed and peaceful atmosphere, cleanliness
  • Negative:
  • I RECOMMEND it for... Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

May/2017 Someone from ... thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: La atenciòn del personal, buena cama, es un hotel clasico. Màs para turismo que para business.
  • Negative: Faltò la crema para el cuerpo en el bano. El resto muy bien.
  • I RECOMMEND it for... Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

May/2017 Someone from Colombia thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Su excelente ubicación
  • Negative: Los ascensores
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Modern style lovers
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 4

May/2017 Someone from Santander thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: su ubicación y el encanto que tiene todo el edificio
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

May/2017 Someone from Tenerife thinks:

  • Overall rating: 2.2
  • Would you recommend it? No
  • Positive: La localizacion
  • Negative: Los servicios del y el ruido de los motores de la azotea
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: 2.5
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 1

May/2017 Someone from Arucas, Gran Canaria thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: la habitación, amplia y tranquila sin ruidos.
  • Negative: pocos camareros en la cafetería por la noche.
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Luxury, Modern style lovers, Handicapped, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3
Hotel Gran Hotel Velázquez Calle Velázquez, 62 Madrid 28001 Spain
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