Hotel Gran Hotel Las Rozas ****
Las Rozas, Spain
Phone: +(34) 916308410 Fax: +(34) 916308415
The hotel has an innovative and avant-garde minimalist design, located in the up and coming business area of Las Rozas, northwest of Madrid. It is conveniently situated, offering good access to the airport, exhibition and conference centre (IFEMA), the centre of Madrid and the A6/M50 roads. The hotel has 90 standard rooms including twin rooms and double rooms and 3 junior suites. In addition to the listed amenities all rooms have a flat-screen TV. Non-smoking rooms and rooms for the handicapped are available, too.
C/ Chile 2 (28290) - Las Rozas (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 7.5%
- I don't know: 0.0%
Rating by subject
- Cleanliness: 9
- Location: 7.7
- Common facilities and services: 8.2
- Staff: 9.2
- Quietness: 8.9
- Room: 7.7
- Value for money: 8.3
July/2015 Someone from Oviedo thinks:
- Overall rating: 7.9
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May/2015 Someone from Tarragona thinks:
- Overall rating: 7.7
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May/2015 Someone from Bilbao thinks:
- Overall rating: 8
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May/2015 Someone from Brazil thinks:
- Overall rating: 8.1
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April/2015 Someone from Amsterdam thinks:
- Overall rating: 7.8
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January/2015 Someone from Israel thinks:
- Overall rating: 9.9
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December/2014 Someone from Galicia thinks:
- Overall rating: 9.4
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December/2014 Someone from Germany thinks:
- Overall rating: 8.1
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December/2014 Someone from valencia thinks:
- Overall rating: 5
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December/2014 Someone from Villarreal thinks:
- Overall rating: 3.3
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The hotel's reply:
"En el Gran Hotel Las Rozas siempre intentamos todo lo posible para cumplir con las exigencias de nuestros clientes y sentimos saber que en esta ocasión no hayamos cumplido con sus expectativas. Lamentamos mucho saber que la experiencia con nosotros no fue satisfactoria. Hemos compartido sus comentarios con los responsables de los Departamentos implicados para evitar que nuestros clientes se lleven una impresión tan negativa como lamentablemente ha sido en su caso. Esperamos poder seguir contando con su confianza y tener la oportunidad de darle nuestra más cordial bienvenida en el futuro cercano. Reciba un cordial saludo "