Hotel Gran Hotel Don Manuel ****
Caceres, Spain
Phone: +34 927242524 Fax: +34 927242522
This hotel, located in the centre of the city of Extremadura, is situated at just 100 meters from the most emblematic places of the city such as the Plaza Mayor and the historical complex, declared World Heritage Site by UNESCO. Its excellent location allows the clients to enjoy the interesting cultural, gastronomic, commercial and leisure offer of the city. The Gran Hotel Don Manuel has 127 rooms with modern design and fully equipped. Furthermore, the hotel has large meeting rooms ideal to hold any kind of conventions and celebrations. In order to have a rest, nothing could be better than to use its Spa after eating in its impressive restaurant.
- Room Services
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- Rooms: 127
- Television
- Hairdryer
- Minibar
- Safe
- Main facilities
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- Rooms: 127
- Parking
- Bar - coffee shop
- Convention hall
- Restaurant
- General services
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- Rooms: 127
- Room service
- Crib
- Newspapers
C/ San Justo, 15 (10003) - Caceres (Spain)
Access:
Would you recommend this hotel?
- Yes: 95%
- No: 0.0%
- I don't know: 5%
Rating by subject
- Cleanliness: 9.2
- Location: 10
- Common facilities and services: 8.6
- Staff: 9.3
- Quietness: 9.4
- Room: 8.8
- Value for money: 7.7
February/2018 Someone from Madrid thinks:
- Overall rating: 9.6
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The hotel's reply:
"Estimado José Manuel, Le estamos muy agradecidos por la valoración que nos dedica. Esperamos volver a verles pronto en nuestro establecimiento. Un afectuoso saludo, "
February/2018 Someone from Huelva thinks:
- Overall rating: 3.4
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The hotel's reply:
"Estimada Cristina, Gracias por alojarse en el Gran Hotel Don Manuel. Sentimos que durante su estancia tuviéramos un problema estructural y nos fallara la calefacción durante unas horas. Así mismo, sentimos mucho lo que comenta de que el compañero no volvió a la habitación (estuvimos durante ese tiempo intentando arreglar el problema para que por la mañana no tuvieran inconvenientes con el agua caliente, cosa que conseguimos). De todas formas, le doy la razón en el hecho de que tendríamos que haber tomado unas medidas más rápidas y eficaces. Sentimos enormemente no haberles podido proporcionar la experiencia que hubieramos todos deseado. Esperamos que vuelvan para poder enmendar nuestros errores. Un cordial saludo,"
February/2018 Someone from Madrid thinks:
- Overall rating: 8.2
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The hotel's reply:
"Estimada Carmen, Gracias por alojarse en el Gran Hotel Don Manuel y publicar su valoración sobre la estancia. Nos motiva mucho saber que nos recomendaría a sus conocidos. Esperamos volver a verla pronto. Un afectuoso saludo,"
February/2018 Someone from Sevilla thinks:
- Overall rating: 7.6
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The hotel's reply:
"Estimado Juan, Gracias por alojarse en el Gran Hotel Don Manuel y publicar su valoración sobre la estancia. Esperamos que vuelva pronto a visitarnos. Un afectuoso saludo,"
February/2018 Someone from Madrid thinks:
- Overall rating: 8.1
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The hotel's reply:
"Estimado David, Gracias por alojarse en el Gran Hotel Don Manuel. Su opinión y comentarios son muy importantes para nosotros y nos gustaría que nos explicara un poco más qué podemos mejorar en la cena la próxima vez que venga. Un afectuoso saludo,"
February/2018 Someone from Madrid thinks:
- Overall rating: 9
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The hotel's reply:
"Estimada Paloma, Gracias por alojarse en el Gran Hotel Don Manuel y darnos su valoración sobre la estancia. Los precintos en los WC son algo bastante anacrónico y con un coste medioambiental innecesario (tanto de plástico como de papell), como usted entenderá, los baños de nuestras habitaciones se limpian cada día. Con respecto al dispensador de gel, sentimos que le pareciera falta de limpieza el que no estuviera lleno al 100%, veremos qué ha podido ocurrir. Un afectuoso saludo,"
January/2018 Someone from MADRID thinks:
- Overall rating: 9.7
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The hotel's reply:
"Estimado Manuel, Muchas gracias por su valoración y comentario. Ha sido un placer tenerles como huéspedes en el Gran Hotel Don Manuel. Esperamos volver a verles pronto. Un afectuoso saludo,"
January/2018 Someone from Madrid thinks:
- Overall rating: 8.3
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The hotel's reply:
"Estimada Ana Belén, Muchas gracias por elegirnos para visitar Cáceres y la positiva valoración que hace de nuestros servicios. Esperamos que vuelva pronto al hotel. Un afectuoso saludo,"
January/2018 Someone from España thinks:
- Overall rating: 8.3
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The hotel's reply:
"Estimada María, Sentimos que su estancia no fuera tan satisfactoria como hubiéramos deseado. Estaremos encantados de recibir sus consejos para poder mejorar y dar un servicio más completo a nuestros huéspedes. Y también nos haría muy felices volver a verla pronto. Un afectuoso saludo,"
January/2018 Someone from Madrid thinks:
- Overall rating: 9.9
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The hotel's reply:
"Estimada María Rosario, Gracias por su valoración y el agradable comentario que nos dedica. Nos motiva mucho saber que han tenido una feliz estancia. Estaremos encantados de volver a recibirles pronto. Un afectuoso saludo,"