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Hotel Europa ***

Madrid,  Spain

Phone: +(34) 915212900 Fax: +(34) 915214696 E-mail:: info@hoteleuropa.eu

Price: 60 - 135 € (Average)

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Rating by guests: 9.3 Based on 5808 reviews

Hotel Europa: We are one of the most charming hotels in the city. We are an independant hotel providing excellent service and individual kindness. Our hotel is located in the best area in the centre of Madrid: Puerta del Sol sq. We are located on a pedestrian street near cultural, artistic, commercial and entertainment areas of Madrid, so your visit to the Prado Museum, Reina Sofia Museum, Thyssen Museum, Royal Palace, Mayor Sq., other museums, monuments, theaters, cinemas and shops are within walking distance. The metro, buses and taxis are all available in the Puerta del Sol Sq.

Room Services
  • Rooms: 101
  • Telephone: in room and bathroom
  • Television: international channels
  • Hairdryer
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 101
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Restaurant
  • Elevator
  • Television
  • Terrace
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
General services
  • Rooms: 101
  • Non-smoking rooms
  • Safe at front desk
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
  • Battery recharger for mobile phone
Hotel Europa
Calle Del Carmen, 4 (28013) - Madrid (Spain)

Access:

 

Overall rating:  9.3 Based on the last 40 of 5808 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 0.0%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 8.7
  • Staff: 10
  • Quietness: 8.4
  • Room: 7.9
  • Value for money: 8.3

April/2008 Someone from Bulgaria thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 5

April/2008 Someone from united kingdom thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: location, comfort, convenience
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Peace seekers, Classic style lovers, Business travelers
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 7.5
  • Location: 10 perfect
  • Common facilities and services: 7.5 fair
  • Staff: 10 friendly and helpful at the main desk. They were able to provide us with a useful meeting space at no charge
  • Quietness: 7.5 surprisingly quiet at least in the inner-facing room we had
  • Room: 7.5 good, generously-sized bathroom
  • Value for money: 10 excellent value considering its unbeatable position in the city
Stars it deserves 5

April/2008 Someone from Iowa, USA thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Location, and the staff willingness to help us
  • Negative: The room was hot, and I believe the weather was not the usual weather for the first week in April
  • I RECOMMEND it for... Older travelers, Couples, Handicapped, Budget travelers
  • I recommend it especially AGAINST... Peace seekers, Travelers with a car
  • Cleanliness: 10
  • Location: 10 The only thing I wish I would have known how close it was to the Metro when we arrived. We took a taxi that dropped us off 2-3 blocks away
  • Common facilities and services: 10
  • Staff: 10 Very nice. One person would not accept that we turned in our form for the airport shuttle and that WE had called the shuttle service ourselves, even when we told him we hadn%27t. It would have been nice if he would have not argued with me.
  • Quietness: 10 Amazingly enough, in spite of the location, our room did not have much outside noise.
  • Room: 10
  • Value for money: 10
Stars it deserves 5

April/2008 Someone from De Praga, Republica Checa thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: La situacion geografica
  • Negative: No hay neverita en las habitaciones
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 Muy buena, pero ultimamente (he ido en bvarias oportunidades) limitada por las obras en Sol y por las calles peatonales alrededor. Los Taxis no quieren ir hasta el hotel
  • Common facilities and services: 7.5 Los banos son muy buenos, amplios, remodelados. Pero solamente colocan un champu y unjabon pequeno. Faltan otros detalles atractivos
  • Staff: 7.5 Con frecuencia no esta nadie para ayudar con las maletas
  • Quietness: 7.5 Por la cercania a Sol hay un poco de bullicio. Pero no es algo grave
  • Room: 7.5 No todas las habitaciones son bien amplias. La ultima que ocupe era mas bien incomoda.
  • Value for money: 7.5 Me parecio un poco exagerado, para una persona, la segunda noche lo cobraban a 100 euros, sin desayuno y sin impuesto.
Stars it deserves 4

April/2008 Someone from kent thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: The position - very close to metro, shops and restaurants!
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Handicapped
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5 make sure you ask for a room with a view, some of the rooms have windows looking out to walls and you have very little idea of weather extra. When asked to move we had a fantastic view of the main streets with two large balcony doors - beautiful! moving was no hassle!
  • Value for money: 7.5
Stars it deserves 4

April/2008 Someone from Logroño thinks:

  • Overall rating: 7.6
  • Would you recommend it? Yes
  • Positive: La situación
  • Negative: Un calor terrible para dormir, 27º, abriendo el balcón , No cuesta nada unas mínimas instrucciones escritas en cada habitación.
  • I RECOMMEND it for... Older travelers, Families, Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST... Young travelers, Luxury, Peace seekers, Modern style lovers, Budget travelers
  • Cleanliness: 7.5
  • Location: 10 es de lo mejor que tiene el hotel
  • Common facilities and services: 2.5 que yo sepa, y voy 2 veces al año, salvo la cafetería, que está bien, no hay más variedad. De acuerdo el Ordenador para clientes (muy bien)
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 7.5 Muy bien salvo una sábana que tenía un agujero, pequeño pero agujero. Por favor, instrucciones para parar la calefacción, o en su día el aire acondicionado
  • Value for money: 5 Si fuera más caro buscaría otras opciones. De hecho en estos dos último años ha subido bastante.
Stars it deserves 4

April/2008 Someone from Charlotte, NC thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: The rooms are large and very clean for Europe.
  • Negative: Outside noise from streets. I know its card to control though
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Handicapped, Budget travelers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury, Modern style lovers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

April/2008 Someone from Scottish Borders thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: LOCATION + TERRACE BAR + BALCONY VIEW
  • Negative: Nothing
  • I RECOMMEND it for... Older travelers, Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST... Young travelers, Families, Luxury, Peace seekers, Modern style lovers, Budget travelers, Travelers with a car
  • Cleanliness: 10 Throughout the hotel the standards were very good.
  • Location: 10 Absolutely excellent!!
  • Common facilities and services: 10 Very effecient well staffed reception. Two lifts, very quick, no problems. The hotel has along one side a big terrace bar/cafe on the Calle Carmen which is great for sitting, people watching, planning, reading, snacks & meals, meeting up, last drinks, etc. Very useful in city centre location. The inside cafe/restaurant were very good on ocassions we used them. Service was very slick.
  • Staff: 10 Hard working and sometimes pressurisied by sheer numbers, I was impressed by the way they handled everything that came there way. I must mention the reception staff as well, especially the one who cheerfully pulled our two heavy cases 500 yards to find us a taxi because the taxi ranks had been closed for a demonstration in the Puerte del Sol.
  • Quietness: 10 This hotel is right in the heart of things. If you don%27t like city centre crowds, don%27t go. The streets at just about any time reminded me of football crowd on the move. We had a balcony overlooking the main Plaza. It was lively, noisey and always entertaining day and night but as soon as you closed the double glazed windows it was very peaceful! No problems.
  • Room: 7.5 The room we had was termed superior but not in my opinion & based on my travels. However the cleanliness, amenities, bed, etc. were all OK. I choose it for the balcony and view which definately added to the holiday. For the most part a typical city centre hotel bedroom.
  • Value for money: 10 YES. An excellent location for seeing the main sights of central Madrid.
Stars it deserves 5

April/2008 Someone from usa thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: location and cleanlieness
  • Negative: outside noise and noise from the interior courtyard.Courtyard design did not allow any circulation of outside air. We had to open the room door to get air movement.
  • I RECOMMEND it for... Older travelers, Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST... Luxury, Peace seekers, Modern style lovers, Travelers with a car
  • Cleanliness: 10 extremely clean
  • Location: 10 Easy to get to major points of interest in Madrid
  • Common facilities and services: 7.5 Loved the outdoor terrace and liked the bar.
  • Staff: 7.5
  • Quietness: Not rated the issue here is we stayed between the room heat and AC season. We could not turn the AC on or the fan to circulate air. We had to open the windows and the outside noise until very early morning was too great to allow for a restful sleep.
  • Room: 10 room was very comfortable. However the exit light was too bright.
  • Value for money: 10 great value considering the location.
Stars it deserves 4

April/2008 Someone from Australia thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: Spacious room...helpful, friedly english speaking staff
  • Negative: All night noise from Peurto del Sol
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 2.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
Online reservation
Nights
Hotel Europa Calle Del Carmen, 4 Madrid 28013 Spain
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