9.3
Based on 5808 reviews
Hotel Europa: We are one of the most charming hotels in the city. We are an independant hotel providing excellent service and individual kindness. Our hotel is located in the best area in the centre of Madrid: Puerta del Sol sq. We are located on a pedestrian street near cultural, artistic, commercial and entertainment areas of Madrid, so your visit to the Prado Museum, Reina Sofia Museum, Thyssen Museum, Royal Palace, Mayor Sq., other museums, monuments, theaters, cinemas and shops are within walking distance. The metro, buses and taxis are all available in the Puerta del Sol Sq.
- Room Services
-
- Rooms: 101
- Telephone: in room and bathroom
- Television: international channels
- Hairdryer
- Safe (fee)
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Main facilities
-
- Rooms: 101
- Parking (fee): not owned by hotel
- Bar - coffee shop
- Restaurant
- Elevator
- Television
- Terrace
- Central heating
- Lounge
- Fire escape
- Music channels
- General services
-
- Rooms: 101
- Non-smoking rooms
- Safe at front desk
- Room service: limited
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
- Battery recharger for mobile phone
Hotel Europa
Calle Del Carmen, 4 (28013) - Madrid (Spain)
9.3 Based on the last 40 of 5808 reviews
Would you recommend this hotel?
-
Yes:
95%
-
No:
0.0%
-
I don't know:
5%
Rating by subject
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
8.7
-
Staff:
10
-
Quietness:
8.4
-
Room:
7.9
-
Value for money:
8.3
October/2013 Someone from USA thinks:
-
Overall rating:
9.7
-
Would you recommend it?
Yes
-
Positive:
Free internet on two PCs in lobby, friendly staff that helps you visit Madrid, nice rooms, good restaurant.
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Couples, Luxury, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
-
I recommend it especially AGAINST...
Travelers with a car
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
2.5
Walls are thin, if you are unlucky enough to have noisy guests in the adjoining room. Usually not a problem.
-
Room:
10
-
Value for money:
10
Stars it deserves
4
October/2013 Someone from California thinks:
-
Overall rating:
9.8
-
Would you recommend it?
Yes
-
Positive:
It's central location, helpful staff, and convenient attached restaurant.
It was very clean and well maintained.
-
Negative:
-
I RECOMMEND it for...
Couples
-
I recommend it especially AGAINST...
Peace seekers
-
Cleanliness:
10
-
Location:
10
It is on Puerta del Sol and in easy walking distance from major museums, the metro, shopping, and restaurants.
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
7.5
The hotel is right by a major pedestrian square and the room was on a busy pedestrian street so with the balcony open there was street noise. However with the balcony doors closed there was very little noise. The balcony was a plus to us.
-
Room:
7.5
The room was very nice for it's designation. We had enough room, closet space, desk space for our needs. It had a balcony with a view to the street which was fun and much better in my opinion than an opening to an interior shaft. There was free wifi and a safe.
-
Value for money:
10
Stars it deserves
4
October/2013 Someone from California, USA thinks:
-
Overall rating:
9.3
-
Would you recommend it?
Yes
-
Positive:
central location to puerta del sol
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Classic style lovers, Modern style lovers
-
I recommend it especially AGAINST...
Travelers with a car
-
Cleanliness:
7.5
Hallway carpet could use cleaning/updating
-
Location:
10
Best possible location in Madrid
-
Common facilities and services:
7.5
-
Staff:
10
Very kind and efficient
-
Quietness:
7.5
Even with street noise, room was reasonably quiet
-
Room:
7.5
-
Value for money:
7.5
A good deal compared with other major capital cities around the world
Stars it deserves
4
October/2013 Someone from Washington State thinks:
-
Overall rating:
10
-
Would you recommend it?
Yes
-
Positive:
Location
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples
-
I recommend it especially AGAINST...
Peace seekers
-
Cleanliness:
10
-
Location:
10
Could not be better. Metro right in the pz. Lots of restaurants and atmosphere.
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
10
We had a room facing the square on the top floor and it was quiet with the balcony door closed. You could just barely here the hum of people outside.
-
Room:
10
-
Value for money:
10
Stars it deserves
4
October/2013 Someone from Alabama thinks:
-
Overall rating:
8.3
-
Would you recommend it?
Yes
-
Positive:
Great location and good value
-
Negative:
N/A
-
I RECOMMEND it for...
Families, Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
5
-
Room:
5
-
Value for money:
10
Stars it deserves
3
October/2013 Someone from Sweden thinks:
-
Overall rating:
3.9
-
Would you recommend it?
No
-
Positive:
Clean room.
-
Negative:
Staff was unfriendly.
Internet connection (wifi) in room didn't work everywhere in the room.
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
Luxury, Classic style lovers, Modern style lovers, Budget travelers, Business travelers
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
5
-
Staff:
Not rated
-
Quietness:
5
-
Room:
5
-
Value for money:
Not rated
Stars it deserves
2
-
The hotel's reply:
"Dear madam,
Thank you for your comment. I would need more information about staff. Usually our valoration is 9,5/10. May you send an explanation to info@hoteleuropa.eu? Thank you in advance.
About wi-fi, it is working fine, none fail. I inform you that some computers, phones,... need a reconfiguration and staff is ready to help you.
Yours sincerely,
José Antonio Garabán
CEO Hotel Europa"
October/2013 Someone from Gijon thinks:
-
Overall rating:
8.1
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
-
I RECOMMEND it for...
Older travelers, Families, Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
3
October/2013 Someone from Atlanta, GA USA thinks:
-
Overall rating:
9.9
-
Would you recommend it?
Yes
-
Positive:
The location, courteous staff and great breakfast
-
Negative:
no english tv channel(s) - at least the BBC or CNN would be nice
-
I RECOMMEND it for...
Older travelers, Families, Couples, Business travelers
-
I recommend it especially AGAINST...
Travelers with a car
-
Cleanliness:
10
-
Location:
10
Great location convenient to the subway
-
Common facilities and services:
10
-
Staff:
10
Very helpful,friendly and courteous. Helped with directions and getting a taxi
-
Quietness:
7.5
We were on the street side and there was a fair amount of noise late at night
-
Room:
10
-
Value for money:
10
Especially the breakfast.
Stars it deserves
4
-
The hotel's reply:
"Dear madam,
Thank you for your kind words and valoration.
About TV Channels, we do. This is our list. Check from cannel 33. Next time, please contact with front-desk and we will help you:
1. TVE
2. TVE 2
3. Antena 3
4. Cuatro
5. Telecinco
6. La Sexta
7. Telemadrid
8. Digital+
9. Clan
10. Disney Channel
11. Boing
12. Neox
13. FDF
14. Nitro
15. Xplora
16. Paramount Channel
17. Energy
18. Discovery Channel
19. Divinity
20. Nova
21. VerT
22. La Otra
23. La Sexta 3
24. 24h
25. Marca TV
26. TDP
27. La Siete
28. Intereconomía
29. Business TV
30. Libertad Digital
31. Vaughan
32. Kiss TV
33. MTV
34. CNN Internacional
35. BBC World News
36. CNBC Europe
37. Blomberg Europe
38. NHK World News
39. 1TVRUS Europe
40. RaiMed
41. Rai Scuola Arms_1
42. Montagne
"
October/2013 Someone from Tenerife thinks:
-
Overall rating:
7.3
-
Would you recommend it?
Yes
-
Positive:
La Situacion
-
Negative:
-
I RECOMMEND it for...
Young travelers, Families, Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
5
-
Location:
10
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
5
-
Room:
5
-
Value for money:
2.5
Stars it deserves
2
October/2013 Someone from North Carolina, USA thinks:
-
Overall rating:
8.2
-
Would you recommend it?
Yes
-
Positive:
Location
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Budget travelers, Business travelers
-
I recommend it especially AGAINST...
Peace seekers, Travelers with a car
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
2.5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
3