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Hotel Emperador ****

Madrid,  Spain

Phone: +(34) 915472800 Fax: +(34) 915472817 E-mail:: hemperador@emperadorhotel.com

Price: 103 - 999 € (Average)

Rating by guests: 9.0 Based on 722 reviews

This 4-star hotel offers elegant, luxurious accommodation and excellent service in a prime location, right on Madrid’s famous Gran Via, in the heart of the city. The superb, central location means that all of the sights and attractions of the Spanish capital are just minutes away. The Plaza Mayor, La Plaza de España, La Puerta del Sol, and all of the major shopping areas are within easy walking distance. As well as a fantastic location, the hotel also offers stylish, luxurious accommodation and 4-star amenities, including a bar, a sauna, a gym and the spectacular rooftop pool, which is open during the summer months. The Emperador Hotel is one of the few hotels in Madrid with a pool. The pool has breathtaking views of the city’s dramatic skyline, the Royal Palace and Almudena Cathedral. Bask in the warm Spanish sun, with all of Madrid stretching before you. Standard Rooms: Enjoy these fully equipped, elegant rooms. Superior Rooms: You will have free access to the Club Emperador, a V.I.P. area, spacious and comfortable with impressive views over the Gran Vía with a self-service snack-bar, satellite TV and international press. In addition, guests with a bed and breakfast rate, will be able to enjoy a private breakfast at the Club. This executive category includes rooms that are characterised by their luminosity and stunning views over the famous Gran Vía. Junior Suites: Situated on the corner of each floor, the Junior Suites offer very special touches. TheJunior Suite category also offers free access to the Club Emperador.

Room Services
  • Rooms: 232
  • Telephone
  • Television: international channels
  • Hairdryer
  • Minibar
  • Climate control
  • Safe
  • Internet connection: wireless
Main facilities
  • Rooms: 232
  • Parking: nearby public
  • Bar - coffee shop
  • Convention hall
  • Elevator
  • Swimming pool
  • Terrace
  • Sauna
  • Central heating
  • Child care
  • Hair salon
General services
  • Rooms: 232
  • Safe at front desk
  • Room service
  • Currency exchange
Hotel Emperador
Calle Gran Vía, 53 (28013) - Madrid (Spain)

Access:

 

Overall rating:  9.0 Based on the last 40 of 722 reviews

Would you recommend this hotel?

  • Yes: 90%
  • No: 5%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 10
  • Common facilities and services: 8.1
  • Staff: 9.5
  • Quietness: 8.8
  • Room: 8.1
  • Value for money: 7.6

December/2021 Someone from Gran Canaria thinks:

  • Overall rating: 4.4
  • Would you recommend it? No
  • Positive: La localización
  • Negative: El desayuno
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: Not rated
Stars it deserves 3

December/2021 Someone from Santurtzi thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Todo, nos encanta el hotel, la terraza es maravillosa,y el personal super atento.
  • Negative:
  • I RECOMMEND it for... Families, Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

December/2021 Someone from Sevilla thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

December/2021 Someone from Cliente que estuvo en el hotel thinks:

  • Overall rating: 3
  • Would you recommend it? No
  • Positive: La ubicación
  • Negative: Que me pusieran dos camas cuando tenia que ser una de matrimonio, que el agua cuando me estaba duchando se cambiara a fría sin tocarla, que no hubiese gel suficiente en el baño ni en la ducha ni en el lavabo.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Families, Couples, Budget travelers, Business travelers
  • Cleanliness: 2.5 Los pasillos se veían en los suelos papeles e incluso mascarillas. Incluso un día vimos una compresa en los ascensores. Y la limpieza en la habitación si fue buena.
  • Location: 10 Es lo mejor que tiene el hotel la ubicación que tiene.
  • Common facilities and services: 5 No puedo valorar esos servicios ya que los precios eran desorbitados.
  • Staff: 5 Apenas tuvimos trato con el personal, lo único el último día que un señor de recepción nos ayudó con las maletas para meterlas en él taxis.
  • Quietness: 2.5 Tanto ruido exterior ya que estábamos pegando a gran vía. Como ruido en las habitaciones contiguas.
  • Room: 5 La habitación muy grande, pero pedimos una habitación con una sola cama y nadie lo tuvo en cuenta, ls almohadas no eran nada cómodas y la verdad no era nada cómodo tener la sensación que te colabas entre una cama y otra.
  • Value for money: 2.5 Muy caro para lo mal que me hicieron sentir, y los escasos productos de aseo que ponían en la habitación. Ni si quiera había gel desinfectante en la habitación.
Stars it deserves 5

December/2021 Someone from Sevilla thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: La ubicación
  • Negative: El ascensor
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

December/2021 Someone from Cádiz thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Situación y renovación de habitaciones, servicios y atencion
  • Negative: Desayuno poco variedad
  • I RECOMMEND it for... Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST... Young travelers, Luxury, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

November/2021 Someone from Santander thinks:

  • Overall rating: 3.1
  • Would you recommend it? No
  • Positive: su ubicación
  • Negative: Que se me asigno una habitación lamentable: con una cama bastante pequeña pegada a una pared que tenía una pequeña ventana que daba a un patio interior, que el armario no permitía colgar un abrigo de largura normal y que había polvo en las molduras, bombillas,... Tuve que pedir que se me asignara otra habitación. Así se hizo pero no antes de justificarse diciendo que había reservado una habitación inividual.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5 Había polvo.
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 2.5
  • Value for money: 2.5
Stars it deserves 3

November/2021 Someone from palencia thinks:

  • Overall rating: 4.9
  • Would you recommend it? I don't know
  • Positive: La ubicación
  • Negative: La cama no fue demasiado cómoda ni las almohadas. La primera noche pasé bastante frío. Aunque al día siguiente lo solucionaron. Por cierto, el desayuno deja mucho que desear para un hotel de esta categoría. No lo recomendaría a nadie
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 2.5
  • Value for money: Not rated
Stars it deserves 3

November/2021 Someone from Sevilla. thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

November/2021 Someone from Finland thinks:

  • Overall rating: 7.2
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: Noise
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 2.5
  • Value for money: 5
Stars it deserves 2
Online reservation
Nights
Hotel Emperador Calle Gran Vía, 53 Madrid 28013 Spain
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