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Hotel Claridge ****

Madrid,  Spain

Phone: +(34) 915519400 Fax: +(34) 915010385 E-mail:: reservas@hotelclaridge.com

Price: 60 - 190 € (Average)

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Rating by guests: 9.2 Based on 736 reviews

Situated in the commercial area of Conde Casal Square, 5 minutes from the city centre, close to Prado, Reina Sofia and railway station Atocha AVE. A large number of standard rooms are available. Most have views of the square, whilst the remainder are internally facing allowing you to enjoy the quiet of the hotel.

Room Services
  • Rooms: 114
  • Television
  • Hairdryer
  • Climate control
  • Safe
  • Internet connection (free): wireless
  • Work Desk
Main facilities
  • Rooms: 114
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Restaurant
  • Internet connection (free): wireless
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
General services
  • Rooms: 114
  • Room service: limited
  • Crib
  • Laundry service
  • 24-Hour Front Desk
  • Newspapers
  • Ticket service
Hotel Claridge
Plaza del Conde de Casal, 6 (28007) - Madrid (Spain)

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Overall rating:  9.2 Based on the last 40 of 736 reviews

Would you recommend this hotel?

  • Yes: 90%
  • No: 5%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 9.4
  • Location: 8.8
  • Common facilities and services: 8.8
  • Staff: 9.5
  • Quietness: 9.3
  • Room: 9.2
  • Value for money: 8.3

June/2015 Someone from ASTURIAS thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: El estilo y decoración del Hotel.
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers, Classic style lovers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

June/2015 Someone from Rome thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Courtesy Cleanliness Room
  • Negative: Nothingh
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

June/2015 Someone from sssd thinks:

  • Overall rating: 3.4
  • Would you recommend it? I don't know
  • Positive: La ubicación
  • Negative: La gestión, en mi caso pésima. Al llegar me dijeron que no tenía habitación reservada y me toco esperar un buen rato a que me solucionaran el error. El día de mi salida aboné mi estancia y dejé mi maleta en la consigna. Transcurridas dos horas, me llamaron de la recepción del hotel para informarme de que no había abonado mi estancia y mi maleta continuaba en la habitación, por lo que entendían que me alojaría una noche más. Todo un verdadero desastre.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: Not rated
  • Quietness: Not rated
  • Room: 5
  • Value for money: Not rated
Stars it deserves 3
  • The hotel's reply:

    " Estimado cliente, Gracias por contactarnos y hacernos llegar sus comentarios. Disculpe las molestias ocasionadas, por un problema técnico su reserva se duplicó, por lo que tras su check out, aún nos aparecía ocupada una de las habitaciones. Queremos hacerle llegar nuestras disculpas y esperamos poder tener la oportunidad de mostrarle que se trató de un caso aislado, por favor si vuelve a Madrid contáctenos para realizarle una reserva y poderle mostrar de este modo que el servicio al cliente es prioritario para nosotros. Reciba un cariñoso saludo de todo el equipo. "

June/2015 Someone from A Coruña thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: La habitación
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

June/2015 Someone from Italy thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

June/2015 Someone from Murcia thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: La atención en recepción
  • Negative:
  • I RECOMMEND it for... Families, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

June/2015 Someone from España thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: confor y trato al cliente, comodo y con buenas instalaciones
  • Negative:
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 5 las vistas a patio interior con malos olores
  • Value for money: 5
Stars it deserves 4

June/2015 Someone from FRABNCE thinks:

  • Overall rating: 4.2
  • Would you recommend it? I don't know
  • Positive: PROPRETER ACCES METRO
  • Negative: J AVAIS DEMANDE UN LIT KING SIZE J AI EU UN DOUBLE LIT DONC JE NE SUIS PAS CONTANT
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 2.5
  • Common facilities and services: 2.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

June/2015 Someone from Paris thinks:

  • Overall rating: 6.2
  • Would you recommend it? Yes
  • Positive: interieur decoration
  • Negative: no cafe facility inside room,
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5 i could hear the noise from neighbouring room and also the noiuse from outside the window
  • Room: 2.5
  • Value for money: 5 for Madrid, once canget better room quality for the same price
Stars it deserves 3

May/2015 Someone from ITALY thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: ROOM
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 4
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Nights
Hotel Claridge Plaza del Conde de Casal, 6 Madrid 28007 Spain
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