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Hotel Casona de la Reyna ***

Toledo,  Spain

Phone: +(34) 925282052 Fax: +(34) 925282129 E-mail:: info@casonadelareyna.com

Price: 46 - 110 € (Average)

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Rating by guests: 9.2 Based on 370 reviews

The Hotel Casona de la Reyna is built on the original structure of a 16th century house, containing architectural remnants from the Lower Middle Ages, preserving the detailed and charming décor. Located in the historical centre of Toledo, the Juderia Mayor, the Hotel Casona de la Reyna is a wonderful surprise waiting to be discovered. With exceptional views and a peaceful air (salon with fireplace included) the hotel offers a sense of ease and relaxation throughout. It has 25 rooms with all the appointments to guarantee a pleasant stay: full bathrooms, air-conditioning, satellite TV, Digital +, telephone, free safe, hair dryer mini-bar, etc.

Room Services
  • Rooms: 25
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Climate control
  • Safe (free)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
  • Music channels
Main facilities
  • Rooms: 25
  • Parking (fee): hotel owned
  • Bar - coffee shop
  • Convention hall
  • Elevator
  • Internet connection
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Fireplace
  • Patio Andaluz
General services
  • Rooms: 25
  • Non-smoking rooms
  • Extra bed
  • Currency exchange
  • Crib
  • Luggage check room
Hotel Casona de la Reyna
C/ Carreras de San Sebastian, 26 (45002) - Toledo (Spain)

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Overall rating:  9.2 Based on the last 40 of 370 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 0.0%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 9.4
  • Location: 9.3
  • Common facilities and services: 7.4
  • Staff: 10
  • Quietness: 10
  • Room: 8.7
  • Value for money: 8.8

August/2015 Someone from Murcia thinks:

  • Overall rating: 7.3
  • Would you recommend it? Yes
  • Positive: Su tranquilidad
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Older travelers
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimados clientes, Muchas gracias por habernos elegido como lugar de descanso en su reciente visita a Toledo. Nos alegra conocer que disfrutaron de la tranquilidad de nuestras instalaciones y que nos recomendarían. Vuelvan pronto a visitarnos!! Reciba un cordial saludo. Lola Sánchez. Directora General. Hotel Casona de la Reyna"

August/2015 Someone from Valencia thinks:

  • Overall rating: 5.1
  • Would you recommend it? I don't know
  • Positive: La ubicación
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, Gracias por haber elegido nuestro hotel. Nos gustaría conocer los motivos que le han llevado a darnos tan baja valoración, para poder corregirlo para el futuro. Nos alegra saber que disfrutaron de la tranquilidad y el sosiego de nuestras instalaciones y nuestro vecindario. Esperamos volver a verles pronto por aquí. Reciba un cordial saludo. Lola Sánchez. Directora Hotel Casona de la Reyna"

August/2015 Someone from Barcelona thinks:

  • Overall rating: 6.3
  • Would you recommend it? Yes
  • Positive: La habitacion con la cama tan ancha
  • Negative: El desayuno
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Estimado huésped, Nos gustaría agradecerle que nos hayan elegido como lugar de descanso en su visita a Toledo y que haya valorado su estancia. Esperamos volver a recibirles en el futuro. Reciba un cordial saludo. Lola Sánchez. Directora General. Hotel Casona de la Reyna"

August/2015 Someone from Portugal thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Instalaciones e conforto
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Estimado huésped, Desde la dirección del hotel queremos agradecerle la confianza depositada en nuestro hotel y su buena valoración. Nos enorgullece conocer que tuvieron una agradable estancia y que nos recomedarían. Esperamos que vuelvan a visitarnos en un futuro próximo. Reciba un cordial saludo, Lola Sánchez. Directora General. Hotel Casona de la Reyna"

August/2015 Someone from barakaldo thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: La atención del personal,pero en general todo
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado huésped, Desde la dirección del hotel queremos agradecerle que nos hayan elegido como lugar de descanso en Toledo en su reciente visita a nuestra ciudad. Nos enorgullece conocer que disfrutaron una agradable estancia en nuestro hotel. Esperamos que vuelvan pronto a visitarnos. Reciba un cordial saludo, Lola Sánchez. Directora General. Hotel Casona de la Reyna"

July/2015 Someone from Alicante thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: Las vistas de rio desde el Hotel
  • Negative: La falta de enchufes, hoy en dia hace falta algun enchufe de mas para poder cargar moviles personales, camaras y poder tener encendida las lamparillas
  • I RECOMMEND it for... Young travelers, Families, Couples, Peace seekers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente, Gracias por haber elegido nuestro hotel. Es un orgullo para nosotros conocer que valoran nuestro hotel y su reciente estancia como de 4 estrellas. Esperamos volver a verles pronto por aquí si regresan a Toledo. Reciba un cordial saludo. Lola Sánchez. Directora Hotel Casona de la Reyna"

July/2015 Someone from England thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: The position
  • Negative: the bathroom
  • I RECOMMEND it for... Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 5 Bathroom not spotless
  • Location: 10
  • Common facilities and services: 5 No restaurant
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

June/2015 Someone from Madrid thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: Habitaciones bien cuidadas
  • Negative: Ruido del ascensor
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Luxury, Business travelers
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado huésped, Desde la dirección del hotel Casona de la Reyna queremos agradecerle la confianza depositada en nuestro hotel y que haya valorado su experiencia con los demás usuarios. Nos alegra conocer que tuvieron una agradable estancia en nuestro hotel. Lamentamos que el ruido del ascensor fuera una molestia para ustedes, no habíamos recibido ninguna queja al respecto, pero lo revisaremos. Esperamos que vuelvan a visitarnos en un futuro próximo. Reciba un cordial saludo, Lola Sánchez. Directora General Hotel Casona de la Reyna"

June/2015 Someone from Levante thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: Lo que más me gustó fue su ubicación, en un lugar tranquilo y al mismo tiempo bien situado para salir caminando a visitar todo el centro histórico. Casa antigua acorde con el entorno (casco histórico), bien mantenida y con una bonita decoración. Servicio muy agradable.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Estimados clientes, Muchas gracias por la confianza depositada en nuestro hotel Casona de la Reyna y por haber valorado su experiencia. Nos encanta conocer que les haya gustado la decoración y el ambiente de nuestro hotel. Vuelvan pronto a visitarnos!! Reciba un cordial saludo. Lola Sánchez Directora General Hotel Casona de la Reyna"

June/2015 Someone from Miami thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: The kind lady at the desk
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Dear guest, Thank you ver much for choosing us during your recent stay in Toledo, and for sharing your experience with us. We look forward to welcoming you back soon. Best regards, Lola Sanchez General Manager Hotel Casona de Reyna"

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Hotel Casona de la Reyna C/ Carreras de San Sebastian, 26 Toledo 45002 Spain
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