El Hotel “Casa Fuster" está catalogado como Hotel de 5 estrellas Gran Lujo Monumento, nacido de la rehabilitación del emblemático edificio del año 1908 conocido como “Casa Fuster”, obra del arquitecto D. Lluis Domènech i Montaner, ubicado en la mejor zona de Barcelona, recientemente reconocido como el principal enclave comercial y de negocios de Europa. Decoradas en tonalidades verdes, piedra y chocolate, naturales y cálidas, que reflejan paz y armonía. Sus amplios ventanales permiten la entrada de luz natural a todas las habitaciones. El mobiliario interior, de diseño exclusivo y estilo personalísimo, crea un clima especial de armonía de líneas, materiales nobles y colores, conjugando aspectos modernistas con matices actuales. Disponen de minibar, teléfono, conexión a Internet (wireless), TV LCD con pantalla plana de 30'', baño completo, hilo musical y todo un lujo de detalles propios de un hotel de su categoría.
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Enero/2020 Una persona de USA piensa:
Respuesta del hotel:
"Dear Mr. Harrold, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Thank you for taking the time to write to us, it is fulfilling to receive such wonderful comments about the vibes and atmosphere of our venue. We hope to be able to welcome you again in the future. Best regards from Barcelona, Nuria Tusell - Guest Relations"
Enero/2020 Una persona de Los Angeles piensa:
Respuesta del hotel:
"Dear Mr. Gorman, Thank you for taking the time to share your feedback! We are so delighted that your experience with us was so wonderful! Our goal is to make all our guests feel special, welcomed and comfortable when they walk through our doors. We would love to welcome you back again to stay with us in the near future. We look forward to your next visit! Kind regards, Patricia Martin - Guest Relations"
Enero/2020 Una persona de Taiwan piensa:
Respuesta del hotel:
"Dear Mr. Chen, We sincerely apologize for the disappointment during your recent stay as we did not meet your expectations. At Hotel Casa Fuster, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Nuria Tusell - Guest Relations "
Enero/2020 Una persona de Denmark piensa:
Respuesta del hotel:
"Dear Mr. Hammerich, We thank you for taking the time to give us feedback about your stay with us! It is such a pleasure to hear that you enjoyed our location, which is conveniently close to shopping areas, dining, and attractions making it a prime destination. We deeply regret to read about the misleading information given about the breakfast included in your rate. We work every day to continue improving our service, we take it into account to prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Nuria Tusell - Guest Relations"
Enero/2020 Una persona de Italiano piensa:
Respuesta del hotel:
"Dear Ms. Andretta, We were delighted to read your kind comments following your recent stay with us, and to hear that overall you had an enjoyable visit. We are incredibly sorry to hear that you experienced some issues during your dinner. Please rest assured all your comments have been shared with the necessary teams to ensure that standards are not lacking and measures are put in place to continuously guarantee the delivery of our high-quality service standards. We take your feedback seriously and will use it proactively to continue improving our quality and service, so in case you wish to speak further about your experience, I will kindly ask you to contact me to my personal e-mail address is: guestrelations@hotelcasafuster.com Kind regards, Patricia Martin - Guest Relations"
Enero/2020 Una persona de Munich piensa:
Respuesta del hotel:
"Dear Mr. Mader, We were delighted to read your kind comments following your recent stay with us, and to hear that overall you had an enjoyable visit. We are incredibly sorry to hear that you experienced some issues during the Ney Year's Eve Dinner. Please rest assured all your comments have been shared with the necessary teams to ensure that standards are not lacking and measures are put in place to continuously guarantee the delivery of our high-quality service standards. We take your feedback seriously and will use it proactively to continue improving our quality and service, so in case you wish to speak further about your experience, I will kindly ask you to contact me to my personal e-mail address is: guestrelations@hotelcasafuster.com Kind regards, Patricia Martin - Guest Relations"
Enero/2020 Una persona de Catalunya piensa:
Respuesta del hotel:
"Dear Mr. LaCroix, Thank you for taking the time to share your feedback! We are so delighted that your experience with us was so wonderful! Our goal is to make all our guests feel special, welcomed and comfortable when they walk through our doors. We would love to welcome you back again to stay with us in the near future. We look forward to your next visit! Kind regards, Patricia Martin - Guest Relations"
Diciembre/2019 Una persona de MEXICO piensa:
Diciembre/2019 Una persona de New York piensa:
Respuesta del hotel:
"Dear Mr. LaCroix, Thank you for taking the time to share your feedback! We are so delighted that your experience with us was so wonderful! Our goal is to make all our guests feel special, welcomed and comfortable when they walk through our doors. We would love to welcome you back again to stay with us in the near future. We look forward to your next visit! Kind regards, Patricia Martin - Guest Relations"
Diciembre/2019 Una persona de barcelona piensa:
Respuesta del hotel:
"Apreciado Sr. Hernández, Agradecemos mucho su amabilidad al hacernos llegar sus comentarios sobre su reciente estancia en el Hotel Casa Fuster. Continuamente nos esforzamos para superarnos y ofrecer el mejor servicio a todos nuestros clientes. Valoramos mucho su opinión, puesto que las sugerencias de nuestros huéspedes nos son de gran ayuda para mejorar tanto las instalaciones del hotel como nuestros servicios. Por lo tanto, tomamos nota de las recomendaciones en relación a la sala de desayunos y la limpieza de la habitación. Agradecemos de nuevo sus comentarios y esperamos poder darle la bienvenida en un futuro no muy lejano. Aprovecho la ocasión para mandarle un cordial saludo. Atentamente, Nuria Tusell - Guest Relations"