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Hotel Casa Fuster *****

Barcelona,  Spain

Phone: +(34) 932553000 Fax: +(34) 932553002 E-mail:: info@hotelcasafuster.com

Price: 158 - 4000 € (Average)

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Rating by guests: 9.3 Based on 530 reviews

This hotel classified as a 5 star Deluxe Monument is the result of an impeccable refurbishment that has both, respected and enhanced the interior design of the emblematic 1908 modernist style building by the famous architect Lluís Domènech i Montaner, whose work has been classified as World Heritage.. Located in the best area in the centre of Barcelona, it is the only building in Passeig de Gràcia that provides a marvellous panoramic view not only of the entire street, but also of the whole city. The rooms are decorated in natural and warm colors; green, stone and chocolate reflecting peace and harmony. The big windows flood every room with light. The interior furnishing, of exclusive design, creates a very special atmosphere of harmonic lines, noble materials and colors, combining modernist elements with a modern touch. They are all equipped with minibar, internet connection (wireless), LCD TV (30”), fully equipped bathroom, piped music and everything expected from a first class hotel.

Room Services
  • Rooms: 105
  • Information not available
Main facilities
  • Rooms: 105
  • Parking
  • Convention hall
  • Restaurant
  • Internet connection
  • Swimming pool
  • Terrace
  • Business Center
  • Boutiques
General services
  • Rooms: 105
  • Room service: 24-hours a day
  • Laundry service
Hotel Casa Fuster
Paseo de Gracia,132 (08008) - Barcelona (Spain)

Access:

 

Overall rating:  9.3 Based on the last 40 of 530 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 0.0%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 10
  • Common facilities and services: 9
  • Staff: 9.6
  • Quietness: 8.3
  • Room: 8.9
  • Value for money: 8.2

November/2018 Someone from PARIS thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: ACCUEIL
  • Negative: RIEN
  • I RECOMMEND it for... Luxury, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 5
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Silve, We appreciate your comments regarding your stay at Hotel Casa Fuster. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Nuria Tusell - Guest Relations"

November/2018 Someone from Nyc thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Both the room and the incredible service.
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Ms. Kushner, It is always a pleasure to receive positive comments and we truly appreciate you taking the time to send this to us. I personally will make sure our staff receives your compliments. We are very pleased to know that you enjoyed your stay with us, and we hope to be able to welcome you again in the future. Kind regards, Nuria Tusell - Guest Relations"

November/2018 Someone from Canada thinks:

  • Overall rating: 5.2
  • Would you recommend it? I don't know
  • Positive: Lobby was beautiful. Service excellent.
  • Negative: Room incredibly noisy. Also, extremely overpriced. I guess that had to with location.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10 No question that Housekeeping did a wonderful job.
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10 Very efficient, pleasant and courteous. Doormen great!
  • Quietness: Not rated Room faced alley and there was nonstop daytime noise. School, church, parties, dog walking, etc.
  • Room: 2.5 Nowhere comfortable to sit. TV had only 5 English channels and they were all news.
  • Value for money: Not rated No. Other than proximity to sights and lobby, the hotel was lacking.
Stars it deserves 3
  • The hotel's reply:

    "Dear Ms. Cooley, Thank you for taking the time to tell us about your stay at Hotel Casa Fuster. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is fulfilling to receive such a nice comments about our staff from Housekeeping, also about our great location, we are conveniently close to shopping areas, dining, and attractions. We highly appreciate your interest in helping us improve the quality of our our facilities, and we have taken good note about the needed in-room soundproofing. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Nuria Tusell - Guest Relations"

November/2018 Someone from New York, USA thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Anna at the front desk is the best of the best; warm, welcoming and professional. She cared about us and responded to our requests for guidance and reservations. She is a true gem and should be congratulated.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10 See above regarding Anna; in fact, the entire staff was very friendly and helpful
  • Quietness: 7.5 Our room (111) was close to the street, so we heard some traffic noise; but it was ok.
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Sharfstein, Thank you so much for taking the time to review your stay with us. We are thrilled to hear that you enjoyed your time with us. We will be sure to pass your kind words along to Anna, whom I am certain will be encourage by your remarks! Thank you for bringing the noise matter to our attention, in order to make the necessary repairs. We look forward to welcoming you back to Casa Fuster soon! Warm Regards, Nuria Tusell - Guest Relations "

November/2018 Someone from Madrid thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: La ubicación del hotel
  • Negative: El tamaño de la habitación (un poco justo) y que la puerta de la habitación del montacargas estuviera siempre abierta y con carros de limpieza a la vista.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Apreciada Sra. Briales, Le agradezco sinceramente el haber tomado el tiempo de compartir su opinión en relación a su reciente estancia con nosotros. Apreciamos escuchar los comentarios de nuestros clientes porque son esenciales para seguir mejorando nuestras instalaciones, por lo tanto me disculpo por tener ubicados en el montacargas los carros de limpieza. Me complace leer que le ha gustado la ubicación muy céntrica del hotel y en general el servicio recibido por nuestro equipo. Espero poder darle de nuevo la bienvenida a nuestro hotel muy pronto. Atentamente, Nuria Tusell - Guest Relations"

November/2018 Someone from United States thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: The service and the cleanliness. I felt like a spoilt princess in the best way.
  • Negative: Nothing!
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Luxury, Peace seekers, Modern style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Ms. Scott, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Thank you for taking the time to write to us, it is fulfilling to receive such wonderful comments. We hope to be able to welcome you again in the future. Best regards from Barcelona, Nuria Tusell - Guest Relations"

November/2018 Someone from United States thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Service, Staff, Location, Architecture and Jazz Night
  • Negative: Kitchen not up to level of rest of facility.
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 10
  • Quietness: 7.5 Generally Quiet, but on certain holidays the neighborhood gets a permit to play VERY LOUD MUSIC which the Hotel cannot control. Also, Housekeeping moves furniture noisily in rooms in floor above while cleaning and making beds.
  • Room: 10 The 37 sq. m. room is very comfortable with beautiful decoration and furnishings. Love the separate bath and shower as walk-in closet. A perfect hotel room.
  • Value for money: 7.5 If the food quality in room service and luxury restaurant were better the rating would be five stars. Problems included: -cold Eggs Benedict and French Toast from Room Service -overcooked Rack Of Lamb and slightly “off tasting” Turbot from Restaurant Galaxo, which must be the most beautiful, serene, and intimate restaurant in Barcelona
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Baird, Thank you so much for taking the time to review your stay with us. We are thrilled to hear that you enjoyed your time here with us. Thank your for mentioning our beautiful Jazz session, that takes place every Thursday night at our Cafe Vienes lobby Bar. We are very happy to hear you enjoyed our facilities and the amazing superior room you stayed in. We will pass your kind words to our staff, I am sure they will be encourage by your remarks! Please allow me to apologized for the inconvenience at our Galaxo Restaurant and Room Service, please note that we work every day to improve our service. We look forward to welcoming you back to Casa Fuster soon! Warm Regards, Nuria Tusell - Guest Relations"

October/2018 Someone from USA thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: The location and True Catalan Style Service
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear Ms. Kaftan, Dear guest, Thank you kindly for your review! It is such a pleasure to hear that you enjoyed your stay with us! Our location is conveniently close to shopping areas, dining, and attractions making it a prime destination. We are highly looking forward to your next visit to Barcelona and we hope to see you again soon! Warmest Regards, Nuria Tusell - Guest Relations"

October/2018 Someone from Düsseldorf thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Zentrale Lage, freundliches Personal
  • Negative: Schlecht ausgebildetes Personal
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 5 Reception: teilweise schlechte Beratung von Buchung der Online-tickets für Sehenswürdigkeiten😕wir konnten nicht alles besuchen. Bei guter Beratung des front desk Personals wäre ein Besuch z.B. der Sagrada Familia möglich gewesen.
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Kucharski, Thank you kindly for your review! It is such a pleasure to hear that you enjoyed your stay with us! Our location is conveniently close to shopping areas, dining, and attractions making it a prime destination. Please allow me to apologized for the inconvenient caused with our front desk staff and their advise for ticketing, this information help us improve our service. We are highly looking forward to your next visit to Barcelona and we hope to see you again soon! Warmest Regards, Nuria Tusell. Guest Relations"

October/2018 Someone from Brazil thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Dear Mr, Gaudencio, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Rest assured that we take your feedback very seriously and will use it proactively to continue improving our facilities and service. We hope to be able to welcome you again in the future. Best regards from Barcelona. Patricia Martin - Guest Relations"

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Hotel Casa Fuster Paseo de Gracia,132 Barcelona 08008 Spain
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