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Hotel Caro Hotel *****

Valencia,  Spain

Phone: +34 963 059 000 Fax: +34 963 059 029 E-mail:: info@carohotel.com

Price: 123 - 617 € (Average)

Rating by guests: 9.6 Based on 178 reviews

Hotel Caro Hotel
C/ Almirante, 14 (46003) - Valencia (Seu-Xerea (Ciutat Vella)) (Spain)

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Overall rating:  9.6 Based on the last 40 of 178 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 0.0%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 9.1
  • Staff: 10
  • Quietness: 9.2
  • Room: 9
  • Value for money: 9.2

April/2016 Someone from United States thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: Beautiful hotel, excellent and very friendly staff, great location.
  • Negative: Design features of the hotel were more oriented toward form rather than function.
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Peace seekers, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 In the old city. Very convenient and easy to get around.
  • Common facilities and services: 10 The step into the entry of the hotel was difficult to see and it would be very easy to trip entering the hotel.
  • Staff: 10 Extremely welcoming and helpful. They marinate their olives at the bar and the bartender gave us the recipe.
  • Quietness: 10
  • Room: 7.5 The design of the room suggested that the appearance was more important than how the room functioned. First, lighting was very dim. You couldn't see into the closet or read the buttons on the room's safe. It was so dark that we frequently bumped into the bedside tables. These were very lightweight and on several occasions water bottles (glass) or water glasses would fall off and shatter on to the floor. On the other hand, the bed was extremely comfortable and the hotel was very quiet. If some of the design features were addressed, the Caro Hotel would be a truly outstanding property.
  • Value for money: 7.5
Stars it deserves 5

April/2016 Someone from Switzerland thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: the architecture and design
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5 in the heart of Valencia
  • Common facilities and services: 7.5
  • Staff: 10 very friendly and competent
  • Quietness: 7.5
  • Room: 7.5 rather small, but very comfortable with a great mix of historic wall and modern design
  • Value for money: 7.5 absolutely, the rooms are equipped with everything you need, the beds are comfortable, the shower luxurious and the bathroom well designed.
Stars it deserves 5
  • The hotel's reply:

    "Dear valued guest, Thank you very much for reviewing your stay at Caro Hotel. We are looking forward to being your host again during your next visit to Valencia. Best regards, Martin Stöger / Team Caro Hotel"

April/2016 Someone from Northern ireland thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: The friendly helpful staff
  • Negative: Broken cereal dispenser, served a lesser type by hand from the manufacturers box, cold poached eggs, no water in do it yourself coffee machine. Basically not enough staff on duty to sort it all one person tried hard it very difficult
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Older travelers, Couples, Modern style lovers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Dear Mr. & Mrs. Cook, We would like to thank you for evaluating your stay at Caro Hotel. It is great to see that you took the direct line to inform us about your recent stay, both the things you liked as well as areas where you see improvement. The management is aware of the situation you mention during breakfast service and they have been informed about your comment. We do not want you to have the feeling that we are understaffed but Caro Hotel has only 26 rooms and it is very difficult to arrange schedules accordingly. There is of course no excuse for the broken cereal dispenser and the cold eggs. Also, we would like to highlight that there are peak moments during breakfast service, not because of the total number of people having breakfast on one day, but the orders that come in around the same time and this makes it very complicated to forecast. We totally agree that a second staff member could have avoided the situation described and we can assure you that this will not happen again in the future. Thank you very much for bringing it to our attention and we are looking forward to welcoming you back soon. Best regards from Valencia, Martin Stoeger Team Caro Hotel"

March/2016 Someone from Cheshire, England thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: It is absolutely beautiful. Classy.
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Classic style lovers, Modern style lovers
  • I recommend it especially AGAINST... Young travelers, Families
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10 The staff could not have been more helpful, friendly and attentive
  • Quietness: 7.5 IT WAS LAS FALLAS... ! ;-)
  • Room: 10
  • Value for money: 10 Happy to pay for the exclusivity, attention and amenity
Stars it deserves 5

March/2016 Someone from New Jersey thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: 1. Staff 2. location 3. Beautiful hotel
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Peace seekers, Modern style lovers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5 Daytime neighborhood construcion
  • Room: 10 Thank you for recommending a quieter room in the back. Was delightful for that first day nap after long flight.
  • Value for money: 10
Stars it deserves 5

February/2016 Someone from SLOVENIJA thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: luxury,design,helpful stuf
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Luxury
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear Nives, Thank you very much for taking the time to review your stay. We are looking forward to welcoming you back. Best regards, Martin Stöger / Team Caro Hotel"

February/2016 Someone from Poland thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: localization
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear valued guest, Thank you very much for your outstanding review. We can't wait to have you back! Best regards, Martin Stöger / Team Caro Hotel"

February/2016 Someone from Ingleterra thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: The service from staff and attention to detail!
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

January/2016 Someone from alicante thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: la habitacion
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

January/2016 Someone from Persona de negocios thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Your reception staff were completely attentive and charming. The decor and ambience is beautiful and it is a nice touch to have a complimentary minibar.
  • Negative: Nada!
  • I RECOMMEND it for... Luxury, Peace seekers, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5
Online reservation
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Hotel Caro Hotel C/ Almirante, 14 Valencia 46003 Spain
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