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Hotel Boutique Sant Jaume *****

Palma,  Spain

E-mail:: info@boutiquehotelsantjaume.com

Price: 180 - 1000 € (Average)

Rating by guests: 9.4 Based on 42 reviews

Hotel Boutique Sant Jaume
Sant Jaume 22 (07012) - Palma (Spain)

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Overall rating:  9.4 Based on the last 40 of 42 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 0.0%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.7
  • Location: 10
  • Common facilities and services: 8.5
  • Staff: 9.9
  • Quietness: 8.8
  • Room: 8.4
  • Value for money: 8.2

August/2017 Someone from scotland thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: The decor,the size of the rooms,the location and the rooftop terrace was great.
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Modern style lovers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear Guest, Thank you for sharing your feedback about your stay with us. We are glad that you enjoyed the room such as the terrace and the location of the hotel. Hopefully we will welcome you soon again. Best regards, Guest Relations Manager Boutique Hotel Sant Jaume"

August/2017 Someone from Belgium thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Rooftop
  • Negative: Room on the fitst Floor noicy,voices in the reception veary early.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Couples, Modern style lovers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear Guest, Thank you for your stay with us and for taking the time to leave a review about it. We apologize for any inconvenience caused with the location of your room, and we invite you to try one of our Junior Suites located on the highest floor and with a private terrace, or the Suite, with a private Jacuzzi as well. Best regards, Guest Relations Manager Boutique Hotel Sant Jaume"

August/2017 Someone from Finland thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: location, building, breakfast and service
  • Negative:
  • I RECOMMEND it for... Couples, Peace seekers, Modern style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Families
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear Guest, Thank you for taking the time to share your feedback with us. Your opinion is important to us and we are glad that the staff and the location met your expectations. It would be a pleasure to welcome you soon again. Best regards, Guest Relations Manager Boutique Hotel Sant Jaume"

July/2017 Someone from Bath , UK thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: The hotel , the service , the helpful staff , great location of hotel ...fantastic experience.
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Peace seekers, Modern style lovers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Guest, Thank you for your great comment! It is our goal to make our guest stay unforgettable and we are happy that you had a fantastic experience. Hopefully another one again soon... Best regards, Guest Relations Manager Boutique Hotel Sant Jaume"

July/2017 Someone from Monaco thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Antencion personal y el check in
  • Negative: Que no haya parking del hotel.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente, Muchas gracias por tomar el tiempo en evaluar su estancia con nosotros. Nos alegra saber que la situación y el personal cumplieron con sus expectativas y lamentamos el inconveniente del parking. Nos gustaría poder darles la bienvenida en una nueva ocasión. Un cordial saludo, Guest Relations Manager Boutique Hotel Sant Jaume."

July/2017 Someone from England thinks:

  • Overall rating: 6
  • Would you recommend it? Yes
  • Positive: The helpful staff & attention to detail
  • Negative: No courtesey room allocated for late check out
  • I RECOMMEND it for... Young travelers, Families, Couples, Luxury, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 5
  • The hotel's reply:

    "Dear Guest, Thank you for leaving your feedback about your stay with us. We are glad that especially the service met your expectations and we hope you will come to visit us soon again. Best regards, Guest Relations Manager Boutique Hotel Sant Jaume"

July/2017 Someone from London, UK thinks:

  • Overall rating: 3.4
  • Would you recommend it? No
  • Positive: Friendly staff - good food in restaurant. Babysitting service was excellent. Allowed check-out at 1pm.
  • Negative: My friends paid less for their room and received a larger room. A ham and cheese sandwich at the pool took 1 hour to arrive. No water in the room and no coffee facilities (room cost EUR370 - why not charge EUR371 and provide water?). I ordered two bottles of water to the room - it cost EUR16. No high chairs for babies in the restaurant. Poor directions to the hotel.
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST... Families, Luxury, Classic style lovers, Handicapped, Budget travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 7.5 No parking. No place to unload bags - while I was unloading, residents were beeping their horns at me. This forced me to drive away without an understanding of how to get back.
  • Common facilities and services: 5 Roof terrace is small. Pool is small. Restaurant food was excellent. Pool food was poor.
  • Staff: 10 All very good - particularly the porter.
  • Quietness: 7.5
  • Room: 2.5 I would expect a larger room for the price paid.
  • Value for money: 2.5 My wife and I have stayed in over 50 hotels in the last 12 months. The lack of water and coffee in the room, the poor service at the pool, the difficulty in unloading luggage and parking the car etc. were all very disappointing. Had the room cost EUR200, I would have been more satisfied.
Stars it deserves 3
  • The hotel's reply:

    "Dear Guest, Thank you for your stay and for your constructive feedback. We are glad that our staff met your expectations, with special mention to the porter. We have carefully read your comments and we would like to apologize for any inconvenience caused. We hope to welcome you soon again in order to regain your trust. Best regards, Guest Relations Manager Boutique Hotel Sant Jaume"

July/2017 Someone from London UK thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Breakfast and welcoming/professional staff
  • Negative: The pool is very different from the photo on the website. Disappointed!
  • I RECOMMEND it for... Couples, Modern style lovers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 Great location
  • Common facilities and services: 5 Please update the photo of the pool on the website as it differs from reality...
  • Staff: 10 Very efficient and professional
  • Quietness: 10
  • Room: 10
  • Value for money: 5 Dollar value for cocktails on the high end.
Stars it deserves 4
  • The hotel's reply:

    "Dear Guest, We are glad that you enjoyed the hotel and the location. We have indeed already updated the pictures, as we just opened 2 months ago. Hopefully you will visit us soon again here in Mallorca. Best regards, Guest Relations Manager Boutique Hotel Sant Jaume"

July/2017 Someone from Simon de Londres thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Encantador hotel de diseño, buena ubicación, personal amigable
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Peace seekers, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Simon, Thank you so much for this great feedback! We are glad that you enjoyed your stay to the fullest and we hope to welcome you back soon again. Best regards, Guest Relations Manager Boutique Hotel Sant Jaume"

July/2017 Someone from Barcelona thinks:

  • Overall rating: 6.4
  • Would you recommend it? I don't know
  • Positive: La amabilidad del personal.
  • Negative: No tener parking.
  • I RECOMMEND it for... Couples, Modern style lovers
  • I recommend it especially AGAINST... Families, Luxury, Classic style lovers, Handicapped, Budget travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, Muchas gracias por tomarse el tiempo en evaluar nuestro hotel. Nos alegra saber que el servicio cumplió con sus expectativas. Lamentamos la inconveniencia de no disponer de aparcamiento, pero hay 2 Parkings a 5 minutos de distancia del hotel. Un saludo cordial, Guest Relations Manager Boutique Hotel Sant Jaume"

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Hotel Boutique Sant Jaume Sant Jaume 22 Palma 07012 Spain
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