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Hotel Barcelona Colonial ****

Barcelona,  Spain

Phone: +(34) 933192252 Fax: +(34) 933151439 E-mail:: info@hotelcolonialbarcelona.com

Rating by guests: 8.2 Based on 334 reviews

A centrally located and comfortable hotel in Barcelona's Gothic Quarter. This hotel has an excellent location, next to Las Ramblas, Plaza Catalunya and the Paseo Maritimo esplanade. It was built in 2009, and has a total of 82 elegant bedrooms, equipped with the utmost comfort to guarantee a pleasant stay for its guests. The Barcelona Hotel Colonial is the perfect accommodation for tourists wanting to enjoy Barcelona in the heart of the city itself. The hotel accepts pets.

Room Services
  • Rooms: 82
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Climate control
  • Safe
  • Internet connection (fee): wireless
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
Main facilities
  • Rooms: 82
  • Elevator
  • Television
  • Central heating
  • Hot water
  • Telephone
  • Air conditioning in common areas
  • Soundproofed Rooms
General services
  • Rooms: 82
  • Dogs accepted
  • Laundry service
  • Luggage Storage
Hotel Barcelona Colonial
Vía Layetana, 3 (08003) - Barcelona (Spain)

Access:

 

Overall rating:  8.2 Based on the last 40 of 334 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 7.5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 8.5
  • Location: 10
  • Common facilities and services: 6.4
  • Staff: 9
  • Quietness: 6.5
  • Room: 7.2
  • Value for money: 7.7

June/2016 Someone from Amsterdam thinks:

  • Overall rating: 7.6
  • Would you recommend it? Yes
  • Positive: the location. and some of the personel.
  • Negative: the wear and tear of furniture, floor, bath.... it looked like no maintenance was done in years.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5 there were hairs in the bathroom and on the toilet
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5 some were better than others. overall good.
  • Quietness: 5 you could hear the neighbours showering as if they were in your bathroom. but outside noise was minimal
  • Room: 5 not 4 stars worth. Bed is good. Size is good. But no amenities, like coffee/tea. View at the back to a dirty wall and small courtyard. When above floor 5, you can see a little of the street behind and the sky.
  • Value for money: 5
Stars it deserves 3

  • The hotel's reply:

    "Dear Customer: Thank you for your time to write their impressions, we regret not having met your expectations. Our main priority is that the common areas and rooms are spotlessly clean with everything ready for our client. We note your comments. Anna Ruiz. Customer Service Department. "

June/2016 Someone from Germany thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: property and very good price performance ratio !
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 5 bed could have been more confortable
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Dear customer. Thank you for taking your time to send us your opinion. The Hotel has pillows and comfortable mattresses and quality of a good range. We regret that this mattress has not been of your liking. Our staff strives day by day to make our guests have an unforgettable experience in our hotels. We hope to welcome you again soon. Anna Ruiz customer service"

May/2016 Someone from Edinburgh thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: The decor
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Dear Customer. We appreciate your opinion and you have used your time to write about your stay. We work to make our customers happy and our greatest satisfaction is to know that our goal has been met. We hope to welcome you to our hotel in the near future. Anna Ruiz customer service"

May/2016 Someone from Valencia thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: El trato del personal de recepción
  • Negative: El bar
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Apreciado cliente: Agradecemos enormemente su opinión, sobre todo sobre nuestro personal de recepción, ya que está muy implicado en que la estancia de nuestros clientes en los hoteles de la cadena sea única e inolvidable. Respecto al tema del Bar deseariamos saber algo más información. Ruego nos envie un email a atencionalcliente@gargallohotels.es, explicándonos cuál fue el problema. Esperamos recibirle de nuevo por nuestros hoteles. Anna Ruiz Dpto. Atención al cliente"

May/2016 Someone from Netherlands thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: Locatie, room, friendly reception
  • Negative: Breakfast
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: 10
  • Quietness: 10
  • Room: 5 Room very good, very low qualifier of ammenities bathroom; cheapest showergel one can imagine
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Dear customer: first thank you for your time. We regret that the breakfast was not up to the height of your expectations, but we want to make it clear that comprise our breakfast. It is full buffet with cold dishes and an area for hot dishes, coffee, even decaffeinated, fresh fruit from the farm that owns the hotel property, natural juices, and a fridge for dairy products, sausages and a range of pastries all that is required for a hotel this category. Regarding the amenities of our hotel have not been to your liking, we take note of your comments. Thank you for your good valuation concerning the remaining services of our hotel. We hope to receive you soon for our hotels. Anna Ruiz customer Care."

April/2016 Someone from suisse thinks:

  • Overall rating: 6.9
  • Would you recommend it? Yes
  • Positive: bonne situation entre cathédrale et plages
  • Negative: vraiment trop bruyant...c'est bien dommage!
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Cher client, Merci pour votre avis sur ce support. L'emplacement de notre hôtel est privilégié, à quelques mètres du port et du centre touristique de la ville. Le quartier Gothique, au cœur de la ville, est au cœur de la plus ancienne et l'une des plus belles de Barcelone et de son centre historique Est un plaisir de recevoir des avis comme le vôtre nous motiver à continuer à améliorer de jour en jour. Nous espérons vous voir très bientôt dans notre hôtel. Nous sommes désolé pour le bruit en raison de notre emplacement central, il y a parfois un peu de bruit la pollution, les prochaines fois, nous vous encourageons à nous laisser savoir à l'avance pour être en mesure d'offrir un intérieur de la chambre plus calme. Anna Ruiz. Dept. service à la clientèle."

April/2016 Someone from Lugo thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: La amabilidad del personal y la ubicación
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Nos agrada recibir opiniones como la suya. Nuestro personal está muy implicado en el bienestar de los huéspedes en nuestros hoteles. Nos incentiva para superarnos día a día. Estaremos encantados de volver a tenerles pronto por nuestros hoteles. Anna Ruiz Dpto. de atención al cliente."

March/2016 Someone from BARCELONA thinks:

  • Overall rating: 5.2
  • Would you recommend it? I don't know
  • Positive: la situacio
  • Negative:
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 2.5
Stars it deserves 3

  • The hotel's reply:

    "Estimado cliente, sentimos mucho no haber estado a la altura de sus expectativas. Nos disculpamos por cualquier inconveniente causado . Esperamos verle pronto de nuevo por nuestros hoteles. Anna Ruiz. Dpto de atención al cliente. "

February/2016 Someone from London thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: very clean.very central and pleasant staff.The manager was very helpful.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Thank you very much for expressing his opinion in this medium. We always try to be very involved in the welfare of our guests in our hotel staff. It is a pleasure to receive feedback like yours motivate us to keep improving every day. We hope to see you soon again in our hotel. Anna Ruiz Department. Customer."

February/2016 Someone from Tortosa thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: La atencion al cliente. Excelente!
  • Negative: En café con leche.
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Muchas gracias por sus comentarios, tomamos nota de su opinión, nos ayuda a mejorar. Anna Ruiz. Dpto. de atención al cliente."

Hotel Barcelona Colonial Vía Layetana, 3 Barcelona 08003 Spain
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