Hotel Alixares ****
Granada, Spain
Phone: +(34) 958225575 Fax: +(34) 958224102
Hotel Alixares is located in front of the Alhambra, one of the most beautiful monuments all over the World. Fifteen minutes walking from the historical center of Granada. Easy access from the highway ( exit 132). Hotel Alixares has been completely renovated in 2004. Its rooms are climatized and have sat Tv, minibar, fully equiped bathroom, and safety box. The hotel has outdoor swimming-pool and it is surrounded by private gardens.
- Room Services
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- Rooms: 162
- Telephone
- Television: pay channels
- Minibar
- Climate control
- Safe
- Internet connection: wireless
- Main facilities
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- Rooms: 162
- Parking: hotel owned
- Bar - coffee shop
- Convention hall
- Elevator
- Swimming pool
- Boutiques
- General services
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- Rooms: 162
- Safe at front desk
- Dogs accepted
- Currency exchange
Paseo de la Sabica, 27 (18009) - Granada (Spain)
Access:
Would you recommend this hotel?
- Yes: 85%
- No: 2.5%
- I don't know: 12.5%
Rating by subject
- Cleanliness: 9.1
- Location: 9.2
- Common facilities and services: 7.8
- Staff: 9.5
- Quietness: 9.4
- Room: 7.9
- Value for money: 8.2
March/2020 Someone from Madrid thinks:
- Overall rating: 8.1
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The hotel's reply:
"Estimado cliente Gracias por compartir su experiencia en el Hotel Alixares, nos alegra saber que cualquier incidencia es rápidamente solucionada por nuestro staff experimentado y profesional y esperamos que en un futuro no muy lejano podamos saludarlo de nuevo en nuestro establecimiento. Muchas gracias Susana Jiménez-Jefe de recepción-"
February/2020 Someone from United Kingdom thinks:
- Overall rating: 8.1
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The hotel's reply:
"Dear Client, we would like to thank you for choosing Hotel Alixares for your stay in Granada and the time dedicated to assessing it. We are pleased to note that we have met your expectations. Our goal is always to get the total satisfaction of the guest so that he returns to visit us and recommends us to friends and family. We encourage you to visit us again very soon so we can offer you an even better service. We hope that this visit will be the beginning of a long relationship with Porcel Hotels in Madrid and in Granada. We take this opportunity to send you a warm greeting. Gustavo Cara Manager"
February/2020 Someone from Salamanca thinks:
- Overall rating: 8.2
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The hotel's reply:
"Estimado Cliente, gracias por la elección de nuestro Hotel para su estancia en Granada, nos alegra que hayan disfrutado de su estancia con nosotros. Nuestra limpieza es uno de los items mejor valorados por nuestros clientes, ponemos mucho empeño en tener el Hotel siempre muy limpio. Nuestras habitaciones son amplias, luminosas y funcionales. Nuestra ubicación es ideal para poder visitar Granada y la Alhambra. Con respecto al desayuno, nuestro Hotel ofrece tres variedades de fruta fresca en el buffet, aparte de fruta en almibar. Esperamos puedan regresar de nuevo pronto por Granada. Saludos y buenos días. Gustavo Cara Director"
February/2020 Someone from sevilla thinks:
- Overall rating: 5.4
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The hotel's reply:
"Estimado Sr. Cliente, lamentamos mucho no haber cumplido sus expectativas. Nuestra ubicación es ideal para poder visitar Granada y la Alhambra. Informarle que las habitaciones con terraza tienen un suplemento de 25€. Si la habitación asignada no era de su agrado, nos lo podía haber comunicado para haberle ofrecido alguna otra. Le pedimos disculpas si alguno de los camareros no le trató de la forma en la que a usted le hubiese gustado que lo hiciese. Gracias por su visita y estos comentarios nos sirven para mejorar día a día. Saludos y buenos días. Gustavo Cara Director"
February/2020 Someone from France thinks:
- Overall rating: 7.8
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The hotel's reply:
"Cher client, merci beaucoup de nous avoir choisis, grâce à vos commentaires et à votre score, nous pouvons améliorer les choses que nous ne faisons pas bien, c'est pourquoi vos commentaires sont si importants. Nous regrettons que le comportement de certaines personnes trouble leur tranquillité. Nous apprécions grandement votre commentaire, nous espérons vous revoir dans notre ville. Gustavo Cara Réalisateur"
February/2020 Someone from England thinks:
- Overall rating: 5.7
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The hotel's reply:
"Appreciated mr. Thank you very much for your time. Unfortunately, from the reception of the hotel we cannot control the behavior of all the clients of the Hotel, our staff is always willing to ask any client in their room not to be so noisy, but if the clients do not complain to the reception we cannot do anything . On certain days, when the hotel occupancy is very low from the hotel management, the decision is made not to open the hotel since the buffet dinner is always prepared for a minimum of fifty people. As an alternative, a menu with different dishes to choose from is offered.. Thank you very much. Antonio S. Dpto de Recepción."
February/2020 Someone from Viajes familiares y de ocio thinks:
- Overall rating: 10
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The hotel's reply:
"Estimado Cliente, muchísimas gracias por valorar de forma tan positiva su estancia con nosotros. El que nos puntúe con la nota más alta nos anima a mejorar día a día. Gracias por reservar a través de nuestra Web, reservando por ella tiene usted el mejor precio garantizado y las mejores habitaciones. Esperamos puedan regresar de nuevo pronto por Granada. Saludos y buenos días. Gustavo Cara Director"
February/2020 Someone from Salamanca thinks:
- Overall rating: 8
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The hotel's reply:
"Muchas gracias por el tiempo empleado en dejar su comentario y puntuación. Nuestro hotel se encuentra a tan sólo 200 metros de la entrada principal de la Alhambra, al centro de la ciudad es posible llegar caminado o en transporte público a un precio muy económico. Nuestro hotel dispone de parking pero cuando estamos completos informamos del parking de la alhambra: público, vigilado y al mismo precio que el nuestro. Nos alegramos de que haya disfrutado de su estancia en nuestro hotel y en Granada, nos gustaría volver a tenerlo como huésped en otra ocasión. Antonio S. Dpto. de Recepción."
January/2020 Someone from Luxembourg thinks:
- Overall rating: 10
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The hotel's reply:
"Bonjour Tout d abord vous remerciez pour votre evaluation qui est important pour nos clients dans un future. Efectivement notre hotel est situer a quelque minute de la Alhambra y pas tres loin du centre ville. Nos employer sont pres a aider les clients les 24 heures pour que nos clients se sentent comme chez eux . Merci beaucoup en esperant pouvoir vous recevoir a nouveau dans notre hotel. Salutations distinguees Ines Sevilla Recepcion"
January/2020 Someone from Sevilla thinks:
- Overall rating: 9.8
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The hotel's reply:
"Estimado Cliente, le queríamos agradecer la elección de Hotel Alixares para su estancia y el tiempo dedicado a la valoración de la misma. Es siempre un placer para nosotros constatar que nuestros huéspedes han quedado satisfechos de los servicios ofertados y del trato recibido. Estamos muy agradecidos por la recomendación de nuestro establecimiento. Esperamos seguir contando con su confianza en futuras ocasiones y aprovechamos la oportunidad para enviarle un cordial saludo. Gustavo Cara Director"