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Apartment Casablanca ***

Puerto de la Cruz,  Spain

Phone: +34922371814 Fax: +0034922374209 E-mail:: reservas@aptoscasablanca.com

Price: 0 € (Average)

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Rating by guests: 8.7 Based on 373 reviews

Room Services
  • Rooms: 287
  • Television: international channels
  • Hairdryer
  • Tub or shower
  • Kitchen
  • Microwave
Main facilities
  • Rooms: 287
  • Parking
  • Bar - coffee shop
  • Swimming pool
  • Terrace
  • Sauna
  • Lounge
  • Heated swimming pool
  • Children's Playground
General services
  • Rooms: 287
  • Laundry service
  • 24-Hour Front Desk
Apartment Casablanca
Calzada de Martíanez, 4 (38400) - Puerto de la Cruz (Spain)

Access:

 

Overall rating:  8.7 Based on the last 40 of 373 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 2.5%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 8.5
  • Location: 8.5
  • Common facilities and services: 7.7
  • Staff: 9.1
  • Quietness: 8.9
  • Room: 8.3
  • Value for money: 8.2

November/2014 Someone from sweden thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: order and cleanliness
  • Negative: quality of the food in the bar
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Budget travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "Dear client, Thank you for taking the time to share your opinion about us. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We appreciate your feedback and will keep in mind to improve; our cafeteria has not the pretension to be a restaurant because the space does not allow us to have one. Menus offer good quality at a good price. We hope to have the opportunity to welcome you again in our resort for your next holiday. Departamento de Calidad APARTAMENTOS CASABLANCA"

November/2014 Someone from Ukraine thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Everything! Perfect hotel!
  • Negative: If possible to have 1 big bed instead of 2 separate. And poor breakfasts, but if you have kitchen it's not a problem.
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Travelers with a car
  • I recommend it especially AGAINST... Modern style lovers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Dear client, Thank you for taking the time to share your opinion about us. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We really appreciate your comments and we will consider them for improvement. We hope to have the opportunity to welcome you again in our resort for your next holiday. Departamento de Calidad APARTAMENTOS CASABLANCA "

November/2014 Someone from Santander thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Como siempre la amabilidad, disponibilidad y profesionalismo de todo el personal de Casablanca
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Handicapped
  • I recommend it especially AGAINST... Business travelers
  • Cleanliness: 10 Excelente
  • Location: 10 Perfecto. Cerca de todo con facilidad de acceso
  • Common facilities and services: 10
  • Staff: 10 Profesional y diponible
  • Quietness: 7.5 En el interior se aprecia la calma
  • Room: 10 Muy cómoda y funcional
  • Value for money: 10 Perfecto
Stars it deserves 4

  • The hotel's reply:

    "Estimado cliente, Muchas gracias por dedicarnos parte de su tiempo en hacernos llegar su opinión sobre nuestros apartamentos. Nos agrada saber que su estancia entre nosotros ha sido satisfactoria y agradecemos los comentarios sobre nuestro personal y nuestros servicios; ello nos anima a seguir mejorando cada día para ofrecer un mejor servicio a nuestros clientes. Esperamos verle de nuevo entre nosotros. Departamento de Calidad APARTAMENTOS CASABLANCA "

October/2014 Someone from Moscow thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Dear client, Thank you for taking the time to share your opinion about us through HotelSearch.com. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. Departamento de Calidad APARTAMENTOS CASABLANCA "

October/2014 Someone from lanzarote thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La limpieza, amabilidad del personal..la ubicación es perfecta.....en resumen: repetiremos segurisimo!!!!
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "Estimado cliente, Muchas gracias por dedicarnos parte de su tiempo en hacernos llegar su opinión sobre nuestros apartamentos. Nos agrada saber que su estancia entre nosotros ha sido satisfactoria y agradecemos los comentarios sobre nuestro personal y nuestros servicios; ello nos anima a seguir mejorando cada día para ofrecer un mejor servicio a nuestros clientes. Esperamos verle de nuevo entre nosotros. Departamento de Calidad APARTAMENTOS CASABLANCA "

October/2014 Someone from Sevilla thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Las instalaciones y la amabilidad del personal.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 4

  • The hotel's reply:

    "Estimado cliente, Muchas gracias por dedicarnos parte de su tiempo en hacernos llegar su opinión sobre nuestros apartamentos. Nos agrada saber que su estancia entre nosotros ha sido satisfactoria y agradecemos los comentarios sobre nuestro personal y nuestros servicios; ello nos anima a seguir mejorando cada día para ofrecer un mejor servicio a nuestros clientes. Esperamos verle de nuevo entre nosotros. Departamento de Calidad APARTAMENTOS CASABLANCA "

October/2014 Someone from Madrid thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: El precio, las instalaciones y la amabilidad/servicio de la recepción/bar
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Estimado cliente, Le agradecemos el tiempo dedicado a realizar la reseña y la información que ha facilitado para futuros clientes. Es para nosotros todo un placer que disfrutará de su estancia, nos esforzamos por ofrecer el mejor servicio. Sería todo un placer volver a contar nuevamente en un futuro próximo con su presencia en nuestro complejo. Departamento de Calidad APARTAMENTOS CASABLANCA "

October/2014 Someone from Fuerteventura thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Apartamento
  • Negative: Servicio de cafetería
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10 Excepto servicio cafetería/restaurante. Amables pero mucho tiempo de espera
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "Estimado cliente, Le agradecemos mucho su comentario, pues las opiniones de nuestros clientes son las que nos hacen mejorar cada día. Nos complace leer que la atención recibida fue de su agrado y que disfrutó de las instalaciones y el entorno. En referencia a sus observaciones las apreciamos sinceramente y las tendremos en consideración para mejorar. Esperamos volver a verle pronto. Departamento de Calidad APARTAMENTOS CASABLANCA"

October/2014 Someone from Madrid thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: La verdad es que me gustó todo. A pesar de que habíamos reservado un estudio nos alojaron en un apartamento con una habitación. Estaba todo muy limpio y el apartamento tenía todos los detalles necesarios para una buena estancia. Además el personal al completo era muy amable.
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "Estimado cliente, Muchas gracias por su aportación. Nos complace saber que disfruto de las estancia en nuestro complejo y que el servicio prestado por nuestros empleados fue de su agrado. Todos nos esforzamos por conseguir que cada estancia sea única y esperamos pueda visitarnos nuevamente pronto. Departamento de Calidad APARTAMENTOS CASABLANCA"

September/2014 Someone from Berlin, Deutschland thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Couples
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
Online reservation
Nights
Apartment Casablanca Calzada de Martíanez, 4 Puerto de la Cruz 38400 Spain
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